Megan Brozman

Manages high call volumes

Receives new verbal medication orders via phone and entering from our erx system.

Calls provider offices for clarifications

Calls other pharmacies to receive or give verbal prescription transfers, also responds to electronic transfer request.

Helps patients with troubleshooting checkout links and savings cards.

• Preparing IV solutions
• Filling medication carts and delivering to floors
• Assisting nursing staff by phone with any medication questions
• Checking and timing IV labels

• Inputting/ Running scripts into system
• Calling patients to inform them about prior authorizations, copays, manufacturer assistance, etc.
• Signing patients up for manufacturer support
• Calling and setting up in home nursing assistance with specialty medication administration
• Providing doctors offices and patients with updates on prior auths and appeals.
• Coordinating deliveries of medications to patients homes or doctors offices.

• Assisted customers in drive thru and front desk of pharmacy.
• Efficiently filled prescriptions, labeled, and packaged correctly.
• Received and checked in inventory.
• Assisted in organizing and keeping pharmacy up to standard.
• Performed refill requests from customers over the phone.