Megan Buchen
Kingsville ,Tx
Summary
Dynamic leader and strategic problem-solver with a track record in enhancing product availability through exceptional organization and customer service. Expertise in team training and performance optimization, consistently achieving quality standards. Strong time management and interpersonal skills fostered high levels of customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Overnight Stocker
Walmart
Kingsville , TX
03.2022 - 10.2023
- Stocked and organized shelves, racks, and bins to ensure products were available and properly displayed. I removed items from boxes and placed them on shelves according to merchandising guidelines, following instructions to arrange merchandise correctly.
- Assisted customers by helping them locate items, retrieving merchandise from the stockroom, and providing product information.
- Maintained an orderly appearance at all times throughout the store.
Responded quickly to emergency situations during night shifts. - Maintained good time management in order to get things done efficiently.
Shift Supervisor
KFC
Kingsville, TX
06.2020 - 11.2021
- Served as a role model by consistently demonstrating professional behavior and assigned tasks to team members based on their strengths and skills. Communicated job duties, expectations, and policies clearly, and provided feedback to improve employee performance and productivity.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Conducted weekly inventory of supplies, equipment, and food items.
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
Delivery Driver
Papa John's Pizza
Kingsville, TX
01.2018 - 05.2020
- Received daily delivery instructions and route assignments from dispatch, ensuring timely deliveries while following speed limits and traffic regulations.
- Maintained accurate completion of goods delivered, and collected payments as required.
- Provided excellent customer service by answering product and service inquiries, and handled customer complaints professionally, offering knowledgeable responses to maintain trust and loyalty.
Laundry/Housekeeper
Isla Grand Beach Resort
South Padre Island, Tx
05.2014 - 07.2014
- Managed laundry duties, including sorting, washing, drying, folding, and organizing clean laundry for distribution, or further processing.
- Maintained cleanliness of laundry area by sweeping floors, wiping down machines and organizing supplies.
- Cleaned and maintained rooms by sweeping and mopping floors, vacuuming carpets and rugs, dusting furniture, and wiping down surfaces. I also changed bed linens and towels to keep the rooms tidy and fresh.
Education
General Studies - Education
Texas A&M University, Kingsville, TX, US
Kingsville, OH12-2023
High School Diploma -
Los Fresnos High School
Los Fresnos 05-2015
Skills
- Organization: I keep tasks and resources well-managed, ensuring efficient workflows and productivity
- Time management: balance multiple tasks and meet deadlines without compromising quality
- Customer Service: deliver exceptional service by actively listening to customer needs, providing timely solutions, and fostering positive relationships
- Quality Control: monitor processes to ensure products and services meet high standards and consistently exceed customer expectations
- Adaptability: Quickly adjusts to new challenges and changing environments while maintaining performance
References
References available upon request.
Timeline
Overnight Stocker
Walmart
03.2022 - 10.2023
Shift Supervisor
KFC
06.2020 - 11.2021
Delivery Driver
Papa John's Pizza
01.2018 - 05.2020
Laundry/Housekeeper
Isla Grand Beach Resort
05.2014 - 07.2014
General Studies - Education
Texas A&M University, Kingsville, TX, US
High School Diploma -
Los Fresnos High School
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