Megan Burrage
Long Beach,CA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Program Director
Brighter Days MHC
Costa Mesa, CA
09.2024 - Current
- Created and implemented new policies and procedures for the program.
- Managed budgeting processes, including creating forecasts and tracking expenses.
- Developed strategic plans to ensure successful program operations.
- Provided leadership in developing innovative approaches to meet program goals.
- Reviewed existing programs and identified areas of improvement or expansion.
- Established relationships with key stakeholders to build trust in the organization's mission.
- Ensured compliance with organizational standards and applicable laws and regulations.
- Maintained communication with clients throughout their involvement in the program.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
Lead Case Manager
Changes MH
Costa Mesa, CA
03.2024 - 09.2024
- Assisted in the development of new programs and initiatives aimed at improving service delivery.
- Ensured compliance with all applicable laws, regulations, policies, procedures and standards of practice.
- Advised clients on available resources within the community that could benefit them in their recovery process.
- Actively participated in professional trainings and workshops to stay abreast of current trends in the field of case management.
- Researched best practices in order to make recommendations for program improvements.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
Lead Case Manager
Muse Treatment
Culver City, CA
12.2021 - 03.2024
- Provided comprehensive assessments of clients' needs and created individualized treatment plans.
- Facilitated groups to address topics such as life skills, relapse prevention, substance abuse, mental health concerns.
- Monitored client progress and modified services accordingly to meet their changing needs.
- Conducted regular meetings with team members to discuss caseloads and provide guidance on complex cases.
- Ensured compliance with all applicable laws, regulations, policies, procedures and standards of practice.
- Maintained up-to-date records on each client's status including progress notes and case histories.
- Participated in court hearings related to client cases when needed.
- Provided crisis intervention services as necessary to help stabilize a situation before it escalates further.
- Coordinated referrals to outside providers for specialized services such as counseling or medical treatments.
Detox Technician
Resurgence Behavioral Health
Costa Mesa, CA
12.2019 - 05.2020
- Monitored vital signs of detoxing patients.
- Provided emotional support to patients during the process of detoxification.
- Encouraged positive lifestyle changes through education and support groups.
- Monitored clients to help maintain optimal security and safety requirements.
- Conducted urine drug screens for accuracy of patient records.
- Maintained a safe, secure environment for all detoxing patients.
- Advised medical personnel on the progress of each patient's detoxification plan.
- Performed physical assessments and documented any changes in condition or behavior of clients in recovery from substance abuse.
- Observed client's behaviors and reported any concerning actions to healthcare staff members.
- Provided crisis intervention services when necessary.
- Administered medication as prescribed by physicians to assist with withdrawal symptoms.
Education
CADC - Addiction Counseling
Los Angeles Training Institute
Carson, CA11-2023
GED -
Salt Lake Community College
Salt Lake City, UT05-2007
Skills
- Policy and Procedures Implementation
- Operations Oversight
- Effective leader
- Staff Development
- Program Development and Administration
- Understanding of human resources
- After-Care Planning
- Compassionate client care
References
References available upon request.
Timeline
Program Director
Brighter Days MHC
09.2024 - Current
Lead Case Manager
Changes MH
03.2024 - 09.2024
Lead Case Manager
Muse Treatment
12.2021 - 03.2024
Detox Technician
Resurgence Behavioral Health
12.2019 - 05.2020
CADC - Addiction Counseling
Los Angeles Training Institute
GED -
Salt Lake Community College
Similar Profiles
Layren Maria ChaconLayren Maria Chacon
CNA at Brighter Days CenterCNA at Brighter Days Center
Tomiyah RiveraTomiyah Rivera
Housekeeping Associate at Brighter Days Cleaning ServicesHousekeeping Associate at Brighter Days Cleaning Services
KRISTEN DARBYKRISTEN DARBY
House Manager at Brighter Days Mental Health FacilityHouse Manager at Brighter Days Mental Health Facility