Megan Campbell
Erwin
Summary
I believe that compassion and teamwork go a long way. Willing to relocate: Anywhere
Overview
12
12
years of professional experience
1
1
Certification
Work History
911 Telecommunicator
Washington County Emergency Communications District
Johnson City, TN
10.2022 - Current
- Answer emergency phone calls and reassure the caller while gleaning information and inputting data for dispatchers to send the necessary agency.
Transcriptionist
TranscribeMe
San Francisco, CA
12.2021 - Current
- Quickly and accurately transcribe dialogue from customer service phone calls according to company style standards and a wide range of client requests for special styles.
Certified Nursing Assistant
Four Oaks Healthcare Center
Jonesborough, TN
07.2025 - 11.2026
- Assist residents with activities of daily living. Ensure comfort and hygiene of residents. Create an emotional connection with each one.
Certified Nursing Assistant (CNA)
Agape Rehabilitation Center
Johnson City, TN
11.2025 - 01.2026
Production Supervisor
Advanced Call Center Technologies, LLC
Johnson City, TN
12.2019 - 10.2021
- I began my career with ACT as an agent in back-office data entry for Bank of America. At that time, I processed billing disputes, reviewing the information for accuracy and the necessary level of detail before taking whatever action was appropriate such as putting the dispute through to the card company or sending a letter for a better understanding of the issue. After just short of a year, I was promoted to supervisor over that same function where I managed a team of 10-20 at a time.
McDonalds Crew Member
J.E. Davis
Johnson City, TN
08.2019 - 11.2019
- Front counter cashier
Caregiver
Addus HealthCare, Inc.
Bristol, TN
03.2015 - 04.2016
- I provided in-home care to a number of elderly clients. I made their dinners, cleaned their homes, and assisted with bathing and toileting.
Cashier
Lowe's
Elizabethton, TN
08.2014 - 03.2015
- I ran the register, assisted customers in finding items, stocked product, and made sure any misplaced items were put away neatly at the end of the night.
Education
High school -
Elizabethton High School
Elizabethton, TN05.2012
Skills
- Cash handling
- Cash register
- Housekeeping assistance
- Childcare
- Laundry
- Customer service
- Basic math
- Working with children
- Meal preparation
- Lead generation
- Communication skills
- Home care
- Production Management
- Personal grooming assistance
- First aid
- Assisting with ADLs
- Sales
- English
- Mobility assistance
- Client relationship development
Certification
- CNA
- CPR/First Aid
- Driver's license
Additional Information
Authorized to work in the US for any employer
Timeline
Certified Nursing Assistant (CNA)
Agape Rehabilitation Center
11.2025 - 01.2026
Certified Nursing Assistant
Four Oaks Healthcare Center
07.2025 - 11.2026
911 Telecommunicator
Washington County Emergency Communications District
10.2022 - Current
Transcriptionist
TranscribeMe
12.2021 - Current
Production Supervisor
Advanced Call Center Technologies, LLC
12.2019 - 10.2021
McDonalds Crew Member
J.E. Davis
08.2019 - 11.2019
Caregiver
Addus HealthCare, Inc.
03.2015 - 04.2016
Cashier
Lowe's
08.2014 - 03.2015
High school -
Elizabethton High School