Megan Campton
Mattoon,IL
Summary
Detail-oriented Accounts Payable professional experienced in high-volume invoice processing, vendor management, and maintaining accurate financial records. Proven ability to reconcile discrepancies, ensure compliance, and meet tight deadlines. Recognized for strong organizational skills and streamlining payment workflows to improve efficiency. Continuously expanding expertise to add value and support business operations.
Overview
10
10
years of professional experience
Work History
Accounts Payable
Curry Construction
Mattoon, IL
05.2024 - Current
- Processed and reconciled vendor invoices to ensure timely payments.
- Maintained accurate records of accounts payable transactions using accounting software.
- Assisted in month-end closing processes, ensuring all entries were correctly recorded.
- Collaborated with vendors to resolve discrepancies and improve payment efficiency.
- Supported audits by providing necessary documentation and account summaries.
- Streamlined invoice processing workflow, reducing turnaround time for approvals.
- Trained new staff on accounts payable procedures and software usage.
- Improved cash flow with diligent monitoring of outstanding invoices and prompt follow-ups on overdue payments.
- Managed high-volume invoice processing with precision, consistently meeting tight deadlines without sacrificing quality or accuracy.
- Acted as a reliable resource for colleagues and vendors, providing prompt assistance with payment inquiries or account-related concerns.
- Demonstrated strong attention to detail when entering transaction data into accounting software, minimizing errors and ensuring data integrity.
- Read, understood and followed through on verbal and written directions.
- Notified management of potential concerns and solutions.
Customer Service Representative
First Mid Bank & Trust
Mattoon, IL
12.2016 - 12.2019
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues.
Server/Bartender
Buffalo Wild Wings
Mattoon, IL
- Assessed guest demeanor and identified negative behavior, addressing with manager.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Delivered customer checks and securely processed credit card or cash payments.
Server/Bartender
Stadium Grill
Mattoon, IL
- Answered questions about menu selections and made recommendations.
- Suggested additional items to customers to increase bar sales.
- Checked identification of customers to verify age requirements for purchase of alcohol.
Education
Cosmetology - undefined
Lake Land College
Mattoon, IL05-2009
Skills
- Executed tasks with a focus on efficiency and precision to enhance overall productivity
- Engaged with difficult customers to enhance satisfaction and foster positive relationships
- Cultivated a positive atmosphere to enhance team morale and collaboration
- Fostered customer relationships to enhance trust and loyalty
- Identified opportunities for upselling products and services to maximize client satisfaction and loyalty
- Oversaw daily transaction operations to enhance customer satisfaction Trained team members on transaction protocols and customer service best practices Implemented process improvements to streamline transaction handling
Timeline
Accounts Payable
Curry Construction
05.2024 - Current
Customer Service Representative
First Mid Bank & Trust
12.2016 - 12.2019
Cosmetology - undefined
Lake Land College
Server/Bartender
Stadium Grill
Server/Bartender
Buffalo Wild Wings