Early-career hospitality professional with experience in host, server, and to-go support. Known for warm guest service, accurate payment processing, and smooth seating and waitlist management that keeps service flowing efficiently.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Host/Server
Batter and Berries
Olympia Fields, Illinois
05.2026 - 08.2026
Created positive guest experiences through warm, professional brunch service at Batter and Berries.
Delivered attentive customer service to create a welcoming environment.
Guided guests through menus and daily specials with clear, helpful communication.
Coordinated reservations and to-go orders to streamline service flow for guests and restaurant.
Maintained structured seating and waitlist systems to optimize guest flow.
Prepared tables and reset dining areas to support quick guest turnover.
Handled money transactions accurately while following company procedures for handling cash payments.
Supported accurate payment processing for cash and card transactions.
Host/To go
BJ's Restaurant & Brewhouse
Las Vegas, Nevada
10.2025 - 04.2026
Welcomed guests and managed seating flow in BJ's Restaurant & Brewhouse dining room to enhance guest experience.
Organized waitlist and reservations to optimize seating efficiency and reduce wait times.
Communicated seating needs with servers and restaurant management.
Maintained clean host stand, lobby, and entry area.
Processed takeout orders efficiently at the restaurant and directed guests to pickup area.
Managed incoming calls during busy shifts.
Engaged with patrons to foster positive interactions, address inquiries, and resolve complaints.