Megan Compton
Coeburn,VA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated and caring citizen willing to do what it takes for the care of all children. Certified to report child abuse in the state of Tennessee. Smart student studying Social Work and looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Health Worker Intern
Ballad Health
Kingsport, TN
01.2024 - Current
- Assisted with patient referrals to appropriate community resources.
- Answered and made calls and interacted with clients in office visits to provide information on advocacy services.
- Completed day-to-day duties accurately and efficiently.
- Completed daily tracking and documentation.
- Contacted local community resources to assist clients with their needs.
Fast Food Crew Member
Long John Silver's
Coeburn, VA
06.2020 - 07.2020
- Took orders, prepared meals, and collected payments
- Worked front counter, drive-thru and other areas
- Worked well with teammates and accepted coaching from management team
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety, and customer satisfaction
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
- Became familiar with products to answer questions and make suggestions
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
Customer Service Representative
Syke's
Wise, VA
07.2017 - 11.2017
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered constant flow of customer calls with minimal wait times
- Answered customer telephone calls promptly to avoid on-hold wait times
- Responded to customer requests for products, services, and company information
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Delivered prompt service to prioritize customer needs
- Educated customers about billing, payment processing and support policies and procedures.
Fast Food Crew Member
McDonald's
Big Stone Gap, VA
07.2015 - 10.2015
- Took orders, prepared meals, and collected payments
- Worked front counter, drive-thru and other areas
- Worked well with teammates and accepted coaching from management team
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety, and customer satisfaction
- Greeted customers promptly and took orders to keep flow of traffic moving
- Assisted other team members to achieve goals
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
- Became familiar with products to answer questions and make suggestions
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
Education
No Degree -
Mountain Empire Community College
04.2024
Bachelor of Social Work -
King University
05.2016
High School Diploma -
Union High School
Skills
- Retail Sales
- Customer Service
- Managing Multiple Tasks
- Product Promotion
- Serve Customers
- Food Assembly
- Stocking and Replenishing
- Cash Control
- Community Health Navigation
Certification
- Mandatory Child Abuse Reporter Training
- Certified Customer Service Representative
Accomplishments
- Phi Alpha Chi Omega Social Work Honor Society Member
Timeline
Community Health Worker Intern
Ballad Health
01.2024 - Current
Fast Food Crew Member
Long John Silver's
06.2020 - 07.2020
Customer Service Representative
Syke's
07.2017 - 11.2017
Fast Food Crew Member
McDonald's
07.2015 - 10.2015
No Degree -
Mountain Empire Community College
Bachelor of Social Work -
King University
High School Diploma -
Union High School