Megan Cyrus
Denver,CO
Summary
Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding dining experience to each and every customer.
Overview
7
7
years of professional experience
Work History
Server
Nick's Airport Inn
Hagerstown , MD
2023.09 - 2024.07
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building a positive experience from the initial interaction.
- Built relationships and fostered loyalty by memorizing frequent customer preferences.
- Assisted with the preparation of bar drinks and executed wine service as necessary.
- Successfully managed catering events for gatherings of various sizes, ranging from 50 to 200 attendees.
Server
Zach Greenlee's Trackside Steak and Seafood
Hagerstown , MD
2022.04 - 2023.09
- Greeted and accommodated guests, providing excellent customer service from the beginning.
- Prioritized multiple tasks in a dynamic environment and stayed calm and composed.
- Assisted with training of new staff members.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
- Worked live music events that brought in a high volume of people.
Server
Texas Roadhouse
Hagerstown , MD
2020.11 - 2022.02
- Effectively greeted customers, provided menus, addressed inquiries regarding dishes, and gave recommendations.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Assisted with training of new staff members.
- Consistently accomplished all assigned FOH/BOH side tasks, ensuring cleanliness throughout every shift.
Beauty Consultant
Target
Tigard , OR
2019.08 - 2020.10
- Engaged customers by greeting and offering assistance with products and services, promoting positive customer experiences.
- Demonstrated knowledge of skincare, makeup, and hair products.
- Maintained presentability of cosmetic displays with careful attention to intended visual appeal.
- Inventoried stock and requisitioned new inventory.
Server
Texas Roadhouse
Hagerstown , MD
2017.03 - 2019.06
- Effectively greeted customers, provided menus, addressed inquiries regarding dishes, and gave recommendations.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Assisted with training of new staff members.
- Consistently accomplished all assigned FOH/BOH side tasks, ensuring cleanliness throughout every shift.
Education
Gulf Coast High School
Naples, FL2014-05
Skills
- Guest Engagement
- Suggestive Selling
- Strong work ethic
- Point of sale operation
- Exceptional customer service
- Interpersonal Skills
Timeline
Server
Nick's Airport Inn
2023.09 - 2024.07
Server
Zach Greenlee's Trackside Steak and Seafood
2022.04 - 2023.09
Server
Texas Roadhouse
2020.11 - 2022.02
Beauty Consultant
Target
2019.08 - 2020.10
Server
Texas Roadhouse
2017.03 - 2019.06
Gulf Coast High School
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