Megan Cyrus
Denver,CO
Summary
Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding dining experience to each and every customer.
Overview
7
7
years of professional experience
Work History
Server
Nick's Airport Inn
Hagerstown, MD
09.2023 - 07.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building a positive experience from the initial interaction.
- Built relationships and fostered loyalty by memorizing frequent customer preferences.
- Assisted with the preparation of bar drinks and executed wine service as necessary.
- Successfully managed catering events for gatherings of various sizes, ranging from 50 to 200 attendees.
Server
Zach Greenlee's Trackside Steak and Seafood
Hagerstown, MD
04.2022 - 09.2023
- Greeted and accommodated guests, providing excellent customer service from the beginning.
- Prioritized multiple tasks in a dynamic environment and stayed calm and composed.
- Assisted with training of new staff members.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
- Worked live music events that brought in a high volume of people.
Server
Texas Roadhouse
Hagerstown, MD
11.2020 - 02.2022
- Effectively greeted customers, provided menus, addressed inquiries regarding dishes, and gave recommendations.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Assisted with training of new staff members.
- Consistently accomplished all assigned FOH/BOH side tasks, ensuring cleanliness throughout every shift.
Beauty Consultant
Target
Tigard, OR
08.2019 - 10.2020
- Engaged customers by greeting and offering assistance with products and services, promoting positive customer experiences.
- Demonstrated knowledge of skincare, makeup, and hair products.
- Maintained presentability of cosmetic displays with careful attention to intended visual appeal.
- Inventoried stock and requisitioned new inventory.
Server
Texas Roadhouse
Hagerstown, MD
03.2017 - 06.2019
- Effectively greeted customers, provided menus, addressed inquiries regarding dishes, and gave recommendations.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Assisted with training of new staff members.
- Consistently accomplished all assigned FOH/BOH side tasks, ensuring cleanliness throughout every shift.
Education
Gulf Coast High School
Naples, FL05-2014
Skills
- Guest Engagement
- Suggestive Selling
- Strong work ethic
- Point of sale operation
- Exceptional customer service
- Interpersonal Skills
Timeline
Server
Nick's Airport Inn
09.2023 - 07.2024
Server
Zach Greenlee's Trackside Steak and Seafood
04.2022 - 09.2023
Server
Texas Roadhouse
11.2020 - 02.2022
Beauty Consultant
Target
08.2019 - 10.2020
Server
Texas Roadhouse
03.2017 - 06.2019
Gulf Coast High School
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