Megan Danner
Gainesville,GA
Summary
Dedicated professional with extensive experience in customer service and conflict resolution. Known for effective communication and attention to detail, enhancing client satisfaction and operational efficiency.
Overview
13
13
years of professional experience
Work History
Bartender
Chili's Bar & Grill Restaurant
Flowery Branch, Georgia
04.2013 - 02.2023
- Assisted in training new bartenders on drink recipes and service standards.
- Engaged with customers to provide excellent service and build rapport.
- Managed inventory levels, including ordering supplies as needed.
- Handled cash transactions accurately during busy service periods.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
Front Desk Manager
Media Graphics
Duluth, GA
10.2011 - 07.2012
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Ensured the front desk area was clean and presentable at all times.
- Implemented efficient scheduling for staff shifts and coverage at the front desk.
- Managed tasks and responsibilities for front office employees when the team was understaffed.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Leasing Professional
Lane Company
Atlanta, Georgia
03.2010 - 09.2011
- Conducted property tours to showcase available units and amenities.
- Prepared leasing documentation and facilitated lease signings with residents.
- Provided exceptional customer service to residents, fostering positive relationships.
- Contacted and followed up with tenants on renewal notices.
- Escalated critical issues to property manager to deliver immediate resolution.
- Maintained accurate records of correspondence with and from tenants.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Performed administrative duties such as filing paperwork or answering phone calls from potential renters.
- Assisted in preparing monthly reports summarizing leasing activity for management review.
- Processed applications from prospective tenants including conducting credit checks and verifying references.
Education
High School Diploma -
Union Grove High School
McDonough, GA05-2011
Skills
- Inventory management
- Administrative support
- Conflict resolution
- Effective communication
- Attention to detail
- Problem solving
- Highly reliable
- Outstanding customer service
- Prospective tenant screening
- Property management knowledge
- Property tours
Timeline
Bartender
Chili's Bar & Grill Restaurant
04.2013 - 02.2023
Front Desk Manager
Media Graphics
10.2011 - 07.2012
Leasing Professional
Lane Company
03.2010 - 09.2011
High School Diploma -
Union Grove High School