Megan DeBusk
Taylor
Summary
Customer service professional specializing in communication, problem-solving, and organizational skills. Demonstrated success in coordinating transportation operations while maintaining accurate records to enhance efficiency and ensure compliance. Strong multitasking abilities and effective team support contribute to operational excellence.
Overview
12
12
years of professional experience
Work History
Safety Coordinator
Alco Transportation
Wayne
03.2022 - Current
- Ensured compliance with all DOT and FMCSA regulations, company policies, and safety standards.
- Maintained driver qualification files, medical certifications, vehicle records, and regulatory documentation.
- Prepared management reports accurately reflecting safety records.
- Utilized various software tools to enhance operational efficiency.
- Communicated with drivers and dispatchers to ensure accurate record-keeping.
Billing Associate
Atlas Oil Company
Taylor
09.2021 - 03.2022
- Gather information daily to complete invoicing of Freight and Product to customer.
- Verify accuracy of pricing and analyze Bill Of Lading copies before billing.
- Revise and research any/all billing errors with driver paperwork.
- Experience with data entry into customer portals uploading Fuel/Freight invoices, monitoring payment details of invoices.
- Month end closing activities to ensure all invoices are billed in a timely manner to recognize GAP standards.
Office Assistant
Beaumont Health
Southgate
12.2020 - 09.2021
- Schedules and registers patients for appointments, collects past due balances and copays. Answer and direct phone call messages.
- Completes charge entry activities, monitoring registration work queues, faxing, copying, collating correspondence, ordering office and medical supplies.
- EPIC/EMR knowledge.
Administrative Assistant
Mobile Care Group
Southfield
08.2015 - 12.2020
- Directed inquiries via telephone with professionalism and a client-centric approach.
- Maintained accurate and confidential personnel files to ensure data integrity.
- Assisted physician in documenting visit notes for patient records.
- Ensured cleanliness and safety of work environment while adhering to job safety standards.
- Processed insurance payments and received patient payments, issuing receipts as needed.
Pharmacology Technician
WalMart Pharmacy
Taylor
05.2014 - 08.2015
- Processed OTC orders and filled prescriptions while ensuring accurate documentation to support patient care.
- Delivered exceptional customer service, maintained detailed notes.
- Tracked medication inventory and reported low stock levels to uphold first-in first-out rotation, minimizing waste.
- Verified insurance eligibility to facilitate smooth transaction processes.
Education
High School Diploma -
Lincoln Park High
Lincoln Park, MI06-2013
Some College (No Degree) - Pharmacy
Dorsey School of Business
Southgate, MISkills
- Customer service and support
- Attention to detail
- Administrative skills
- Safety regulations
- Multitasking and time management
- Adaptability and learning agility
Timeline
Safety Coordinator
Alco Transportation
03.2022 - Current
Billing Associate
Atlas Oil Company
09.2021 - 03.2022
Office Assistant
Beaumont Health
12.2020 - 09.2021
Administrative Assistant
Mobile Care Group
08.2015 - 12.2020
Pharmacology Technician
WalMart Pharmacy
05.2014 - 08.2015
High School Diploma -
Lincoln Park High
Some College (No Degree) - Pharmacy
Dorsey School of Business