Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Dees

Amarillo,TX

Summary

Highly-motivated and charismatic employee/manager with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Accomplished Sales Manager motivated to optimize business growth, customer service excellence and cultivation of strong partnerships.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Hospice Care Consultant

AccentCare Hospice
Amarillo, TX
08.2024 - 07.2025
  • Provided emotional support to families of terminally ill patients during their end-of-life journey.
  • Attended meetings with physicians, social workers, nurses, therapists and other healthcare personnel to discuss patient needs.
  • Educated family members on hospice care protocols and best practices for providing comfort to their loved ones.
  • Developed relationships with local facilities, hospitals, and physician offices that could provide additional resources for hospice patients.
  • Consistent and prominent presence in senior living facilities for brand recognition and on-site support for our seniors.
  • Participation in the community's activities to integrate AccentCare into the lives of our seniors.

Marketing Liaison

BrightStar Care
Amarillo, TX
10.2023 - 07.2024
  • Cultivated/maintain relationships with current and potential clients to increase brand recognition.
  • Assisted in designing creative materials such as brochures, flyers, posters.
  • Provided support in developing sales presentations and materials.
  • Responded promptly to customer inquiries regarding products or services offered by the company
  • Managed budgets related to marketing initiatives
  • Proposed internal and external ideas and initiatives to help promote general awareness as well as effective implementation of services
  • Coordination between patient and referral sources to ensure smooth transition of care/services
  • Point of Contact for all clinics/hospitals for conflict resolution
  • Overcame obstacles impairing growth within the company

Rotator/Marketing Executive

BritKare Home Medical
Amarillo, TX
09.2022 - 08.2023
  • Maintained accurate and up-to-date patient records while adhering to HIPAA guidelines.
  • Developed relationships with referring physicians to ensure continuity of care for patients.
  • Facilitated and implemented set up for enteral feeding patients
  • Maintained and created Title XIX paperwork for patient supplies
  • Submitted applicable documents for insurance approvals\
  • Managed over 350+ patient's records and supplies, ensuring customer satisfaction and compliance
  • Built rapport with hospital staff, physicians offices and valued care givers to provide optimal support to patients

Membership Director

Verdure Fitness Club
Amarillo, Texas
03.2018 - 10.2021
  • Identified opportunities for partnerships that would benefit both organizations' memberships.
  • Helped organize special events aimed at engaging current members as well as attracting prospective ones.
  • Served as an advocate for members when necessary, facilitating and implementing customer satisfaction requests.
  • Resolved customer complaints regarding sales and service.
  • Coached, developed and motivated team to achieve revenue goals.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Built out sales forecasts monthly and schedules to reflect desired productivity targets.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Sold over 400 memberships in one week, May of 2020 all via FaceTime, email and phone due to COVID restrictions

Property Manager

BH Management Services
Amarillo, TX
05.2007 - 06.2015
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Accounts payable and receivable through property software

Education

Associate of Science - Biology

Seward County Community College
Liberal, KS
05.2001

Some College (No Degree) -

West Texas A&M University
Canyon, TX

Skills

  • Partnership Development
  • Event Planning
  • Marketing Planning
  • Contract Management
  • Operations Management
  • Customer Service
  • Account Management
  • Cold Calling
  • Goal Setting and Achievement
  • Closing Techniques
  • Full-Cycle Sales Process
  • Budgeting and Expenditures
  • Rapport and Relationship Building

Certification

  • Nutrition Coach - March 2022
  • Continuing Education in Functional Nutrition - current
  • Enteral Feeding Specialist - October 2022 to current
  • Group Fitness Instructor - March 2017 to current

Timeline

Hospice Care Consultant

AccentCare Hospice
08.2024 - 07.2025

Marketing Liaison

BrightStar Care
10.2023 - 07.2024

Rotator/Marketing Executive

BritKare Home Medical
09.2022 - 08.2023

Membership Director

Verdure Fitness Club
03.2018 - 10.2021

Property Manager

BH Management Services
05.2007 - 06.2015

Associate of Science - Biology

Seward County Community College

Some College (No Degree) -

West Texas A&M University

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