Janelle Hiller
Des Moines,IA
Summary
Award-winning healthcare sales professional with more than three years of experience driving business growth, managing an 8-county sales territory, and building trusted relationships with physicians and healthcare providers. Proven success increasing hospice patient census from 6 to 42 patients within six months through strategic account development, consultative selling, and exceptional customer engagement. Recipient of Sales Excellence Awards and recognized as a regional peer mentor for training new sales consultants. Experienced in Salesforce CRM, territory planning, and provider education. Passionate about delivering measurable results and improving patient outcomes through strong partnerships, with a goal of transitioning into pharmaceutical sales.
Overview
3
3
years of professional experience
Work History
Hospice Care Consultant
Gentiva Hospice
01.2023 - Current
- Manage an 8-county sales territory across Iowa, developing strategic relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, home health agencies, and other referral partners.
- Execute 50+ face-to-face provider calls each week, identifying new business opportunities, strengthening existing accounts, and expanding referral partnerships.
- Increased hospice patient census from 6 to 42 patients within six months through strategic territory planning, consultative selling, and physician engagement.
- Earned 10 Sales Excellence Awards for consistently achieving and exceeding monthly and quarterly growth goals.
- Serve as the primary point of contact for patients, families, and referral sources, educating them on hospice services and helping them make informed care decisions.
- Build and maintain trusted relationships with physicians, nurse practitioners, social workers, case managers, discharge planners, and executive leadership.
- Collaborate with physician offices to obtain medical records and coordinate with the interdisciplinary clinical team to determine hospice eligibility and facilitate timely admissions.
- Utilize Salesforce CRM daily to manage customer relationships, document provider interactions, track sales activity, maintain pipeline visibility, and execute strategic territory plans.
- Successfully penetrate new healthcare accounts through networking, provider education, and relationship development, contributing to sustained market growth.
- Selected as a Regional Peer Mentor, training and onboarding new Hospice Care Consultants across Iowa, Wisconsin, and Minnesota while coaching on sales strategy, territory management, and best practices.
Education
Bachelor of Business Administration - Business Management, Human Resources and Photography
Grand View University
Des Moines, IASkills
- Territory Management
- Physician Engagement
- Consultative Selling
- Business Development
- Strategic Account Management
- Salesforce CRM
- Market Share Growth
- New Account Development
- Clinical Education
- Product Presentation Skills
- Relationship Building
- Results-Driven Sales
- Training and Mentorship
Accomplishments
- Earned Sales Excellence Awards for consistently exceeding monthly and quarterly sales goals.
- Increased hospice patient census by 600% in six months through strategic business development, physician engagement, and new accounts
- Manage an 8-county Iowa sales territory, cultivating relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral partners.
- Selected as a Regional Peer Mentor, onboarding and coaching new Hospice Care Consultants across Iowa, Wisconsin, and Minnesota.
TARGET COMPANY
AbbVie
Timeline
Hospice Care Consultant
Gentiva Hospice
01.2023 - Current
Bachelor of Business Administration - Business Management, Human Resources and Photography
Grand View University