Megan Delbarian
Burbank,CA
Summary
Outgoing Barista Shift Supervisor offering 8 years of experience overseeing daily operations of high traffic locations. Motivated worker with in-depth knowledge of POS systems. Mission-driven, with excellent communication and teaching skills and infectious love of coffee and people. Motivated worker with in-depth knowledge of POS systems and problem solving. Mission-driven, with excellent communication and teaching skills and infectious love of coffee and people.
Overview
8
8
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
10.2018 - Current
- Motivated and coached partners to achieve challenging objectives and goals in fast-paced environments.
- Generated friendly, warm, and welcoming atmosphere by encouraging and providing examples to greet and connect to customers.
- Created superlative experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Monitored customer feedback to improve barista and supervisor performance and customer service.
Barista
Starbucks
10.2015 - 04.2019
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Bachelor of Arts - Liberal Studies
Arizona State University
Tempe, AZ12.2020
Skills
- Customer Needs Assessments
- Guest experiences
- Customer Service
- Operational Efficiency
- Workflow Optimization
- Barista Training
Timeline
Barista Shift Supervisor
Starbucks
10.2018 - Current
Barista
Starbucks
10.2015 - 04.2019
Bachelor of Arts - Liberal Studies
Arizona State University
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