Megan Dickerson
Wilmington,DE
Summary
Highly effective communicator with exceptional organizational and time management skills. Efficiently handles multiple projects simultaneously, always meeting strict deadlines. Top-notch problem-solving abilities enable quick thinking and creative solutions in any situation. Detail-oriented team player with strong organizational skills, ensuring nothing falls through the cracks.
Overview
10
10
years of professional experience
Work History
Trust Administration Assistant
Commonwealth Trust Company
09.2021 - Current
- Enhanced client satisfaction by consistently providing accurate and timely trust administration services.
- Support Trust Administrators in servicing accounts and responding to client requests.
- Process distributions and client requested transactions including subscription agreements and note payments.
- Handle day to day administrative operations of individual trust and corporate trusts, including up to 10 transactions a day.
- Recording transactions internally, entering account information into spreadsheets, and keep detailed records.
- Acted as a key point of contact for clients during the trust administration process, providing timely updates and addressing any concerns that arose.
- Continuously expanded professional knowledge and expertise in trust administration through attending industry conferences, workshops, and training sessions.
Dispensary Specialist
Columbia Care
01.2021 - 08.2021
- Assists patients with information and recommendations on medication
- Count and record inventory
- Complete intake forms and input patient information into the database
- Assist in day-to-day sales, reception, and customer service
- Discretion and confidentiality involving patients and their treatment.
Interpreter
Delaware Museum of Natural History
11.2019 - 06.2021
- Describe tour points of interest to group members and respond to questions
- Conduct educational activities for school children
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices
- Collect fees and tickets from group members
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing
- Handle animals and assure their safety around guests
- Perform general animal care.
Intern
Commonwealth Trust Company
03.2020 - 05.2021
- Collect, sort and log received mail
- De-code and deposit checks
- Log check balances and distribute amounts to trusts
- Create and distribute spreadsheets
- Assist in financial statement preparation.
Sales Associate
Victoria’s Secret
11.2019 - 02.2020
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Inventory stock and requisition new stock
- Ticket, arrange and display merchandise to promote sales.
Customer Service
Jungle Jim’s Water Park
06.2014 - 09.2018
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customers' problems
- Refer unresolved customer grievances to designated departments for further investigation
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Answer customers' questions, and provide information on procedures or policies
- Sell tickets and other items to customers
- Assisting with Human Resources as needed.
Education
Liberal Arts History -
Wilmington University
Wilmington, DE08.2022
High School Diploma -
Saint Marks High School
Wilmington, DE06.2015
Skills
- Communication
- Teamwork
- Critical Thinking
- Problem Solving
- Customer Service
- Organization and Time Management
Extracurricular Activities
Ministry of Caring Guild Member, 2011-present
Ministry of Caring Millennial's Committee Member, 2015-present
Philanthropic activities focused on fundraising and bringing awareness for the Deaf community, 2016-2019
Several years campaigning for local elections in Rehoboth Beach
Timeline
Trust Administration Assistant
Commonwealth Trust Company
09.2021 - Current
Dispensary Specialist
Columbia Care
01.2021 - 08.2021
Intern
Commonwealth Trust Company
03.2020 - 05.2021
Interpreter
Delaware Museum of Natural History
11.2019 - 06.2021
Sales Associate
Victoria’s Secret
11.2019 - 02.2020
Customer Service
Jungle Jim’s Water Park
06.2014 - 09.2018
Liberal Arts History -
Wilmington University
High School Diploma -
Saint Marks High School
Similar Profiles
Cheryl BradshawCheryl Bradshaw
Commercial Clerk at Commonwealth Edison CompanyCommercial Clerk at Commonwealth Edison Company
Zachary McClintockZachary McClintock
Apprentice Electrician at Commonwealth Electric Company Of The MidwestApprentice Electrician at Commonwealth Electric Company Of The Midwest
Jevon JohnsonJevon Johnson
Electrical Apprentice at Commonwealth Electric Company Of The MidwestElectrical Apprentice at Commonwealth Electric Company Of The Midwest