Makenzie Cowan
Henderson,KY
Overview
8
8
years of professional experience
1
1
Certification
Work History
Trust Administration Assistant
Independence Bank
Henderson, KY
06.2023 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Teller
Independence Bank
Henderson Ky
12.2021 - 06.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Receptionist over payments/insurance
CD auto
10.2021 - 12.2021
- I am a receptionist who answers phones, handles payments, and checks insurances at a car dealership.
General Warehouse Associate
The TJX Companies, Inc.
11.2020 - 03.2021
- I have worked in "layup" for the time I've been here
- I have inspected merchandise, documented issues/damages, counted merchandise, and made sure there were no differences between items and what was ordered.
CNA - Certified Nursing Assistant
Horizon Healthcare Staffing
04.2020 - 12.2020
- I have worked as a travel CNA in many different settings.
Certified Nursing Assistant
Redbanks Nursing Home
01.2019 - 04.2020
- I have worked on a memory care unit for the time that I've been here.
Environmental Services Technician
Methodist Hospital
08.2018 - 12.2018
Hibbett team member
Hibbett Sports
02.2018 - 06.2018
Dairy Queen Crew Member
Dairy queen
12.2017 - 02.2018
Dairy Queen Crew Member
Dairy Queen
02.2017 - 06.2017
Dairy Queen Crew Member
Dairy Queen
07.2016 - 02.2017
McDonalds Crew Member
McDonald's
11.2015 - 03.2016
Education
Business Administration -
Ivy Tech Community College of Indiana
Evansville, INHenderson County High School
Henderson, KY05.2018
Skills
- Medical Terminology (class) (1 year)
- Medical Office Procedures (class) (1 year)
- Sales (Less than 1 year)
- Customer Service (4 years)
- Microsoft office (1 year)
- Microsoft word (1year)
- Certified Nursing Assistant
- Memory Care
- Environmental Services
- Dementia Care
- Administration
- Meeting Scheduling
Certification
NHA Certified Clinical Medical Administrative Assistant, 05/01/19
Additional Information
Through high school i played a part in HOSA, FCCLA, several medical trainings, and family sciences.
Timeline
Trust Administration Assistant
Independence Bank
06.2023 - Current
Teller
Independence Bank
12.2021 - 06.2023
Receptionist over payments/insurance
CD auto
10.2021 - 12.2021
General Warehouse Associate
The TJX Companies, Inc.
11.2020 - 03.2021
CNA - Certified Nursing Assistant
Horizon Healthcare Staffing
04.2020 - 12.2020
Certified Nursing Assistant
Redbanks Nursing Home
01.2019 - 04.2020
Environmental Services Technician
Methodist Hospital
08.2018 - 12.2018
Hibbett team member
Hibbett Sports
02.2018 - 06.2018
Dairy Queen Crew Member
Dairy queen
12.2017 - 02.2018
Dairy Queen Crew Member
Dairy Queen
02.2017 - 06.2017
Dairy Queen Crew Member
Dairy Queen
07.2016 - 02.2017
McDonalds Crew Member
McDonald's
11.2015 - 03.2016
Business Administration -
Ivy Tech Community College of Indiana
Henderson County High School
NHA Certified Clinical Medical Administrative Assistant, 05/01/19