Megan Dodds
Morrow,OH
Summary
Dedicated individual with a proven track record in fast-paced food and beverage environments, including a pivotal role in the Cedar Fair Food and Beverage department. Excelled in leadership and customer service, significantly enhancing guest experiences. Demonstrated adaptability and problem-solving skills, mastering the micros register system and streamlining operations to minimize wait times. Manged associates, assigning responsibilities and tasks to enhance efficiency and fluidity.
Overview
6
6
years of professional experience
Work History
Barista
Compass Group
02.2024 - Current
- Make drinks and warm pastries for students and other customers.
- Handle customer transactions.
- Give recommendations and help customers find what they're looking for.
- Cleaning and maintaining a clean workstation.
- Communicate with coworkers and managers.
Food and Beverage Supervisor
Cedar Fair
06.2021 - Current
- Served and handled food and drinks while maintaining and enforcing health safety codes.
- Manage associates and job responsibilities.
- Organize breaks.
- Prepare and prep food items.
- Communicate with managers and other food locations.
- Maintain and run a food stand.
- Log inventory and organize ordering.
- Train and aid associates, new leadership, and others.
- Direct customers and associates around the park and answer questions.
- Handle closing and opening of the stand efficiently.
Retail Associate
5 Below
04.2022 - 05.2022
- Handled customer transactions.
- Answered questions and helped customers find items.
- Restocked shelves.
- Cleaned and folded merchandise.
- Communicated with coworkers and managers.
- Provided positive guest experience.
Food and Beverage Associate
Cedar Fair
06.2018 - 06.2021
- Served and handled food and drinks.
- Used the micros register system.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Managed cash handling procedures, and guest transactions.
Education
Bachelor of Arts - Art Education
Xavier University
Cincinnati, OH05.2026
Skills
Fast learning
Leadership
Time management
Customer service
Communication
Ability to work under pressure
Timeline
Barista
Compass Group
02.2024 - Current
Retail Associate
5 Below
04.2022 - 05.2022
Food and Beverage Supervisor
Cedar Fair
06.2021 - Current
Food and Beverage Associate
Cedar Fair
06.2018 - 06.2021
Bachelor of Arts - Art Education
Xavier University