Megan Elbin
Hedgesville,WV
Summary
Professional hospitality worker, ready to excel in fast-paces environment. Proven track record in ensuring exceptional customer service and satisfaction. In addition to my hospitality expertise, I bring a comprehensive knowledge of health care principles, including patient care, safety standards, and medical terminology. With a commitment to excellence, I am skilled at maintaining composure under pressure, fostering strong relationships with both clients and colleagues, and adapting quickly to new challenges.
Overview
4
4
years of professional experience
Work History
Server
Brix 27 Wine and Bar Restaurant
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Delivered exceptional and personalized service to guests in an upscale dining environment, ensuring a luxurious and seamless experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Salad Bar Attendant
Hoss's Steak and Sea House
08.2020 - 09.2021
- Increased customer loyalty with friendly service and attentiveness to dietary restrictions or preferences.
- Contributed to overall cleanliness of the establishment by routinely sanitizing work surfaces and utensils.
- Maintained positive relationships with customers, addressing any concerns or requests in a prompt manner.
Education
Certificate of Technical Studies - Therapeutic Services
James Rumsey Technical School
Martinsburg05-2022
High School Diploma -
Hedgesville High School
Hedgesville, WV05-2022
Skills
- Guest engagement
- First Aid/CPR experience
- Strong work ethic
- Safety and Customer centered
- Team player/independent worker
- Time Management
- Handling customer concerns or complaints effectively and diplomatically
Timeline
Server
Brix 27 Wine and Bar Restaurant
11.2022 - Current
Salad Bar Attendant
Hoss's Steak and Sea House
08.2020 - 09.2021
Certificate of Technical Studies - Therapeutic Services
James Rumsey Technical School
High School Diploma -
Hedgesville High School
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