Megan Elms
Summary
Dynamic professional with a proven track record in patient care and HIPAA compliance at Body Mind And Spine. Excelled in customer service across various roles, enhancing client satisfaction and operational efficiency. Skilled in scheduling appointments and a strong communicator, consistently achieving results beyond employer expectations.
Overview
4
4
years of professional experience
Work History
Doctor's Assistant
Body Mind And Spine
Temple, TX
07.2023 - 12.2023
- Registered new patients in electronic medical record prior to scheduling appointments.
- Maintained patient confidence and protected operations by keeping information confidential and following HIPAA guidelines.
- Completed clinic room inventories and restocked supplies.
- Facilitated patient clinic by greeting and rooming patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Bartender
Firwood Waterloo Rugby
Liverpool, UK
11.2022 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Restaurant Server
Da Mount Gurkha
Liverpool, UK
10.2021 - 10.2022
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Lifeguard
City Of Killeen
Killeen, TX
05.2020 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Sociology
Texas A&M University
College Station, TX05.2027
High School Diploma -
Memorial Christian Academy
Killeen, TX05.2021
Skills
- Patient Care
- Scheduling appointments
- Insurance Verification
- HIPAA Compliance
- Customer Service
- Outgoing Personality
- Order Taking
- Strong communicator
Timeline
Doctor's Assistant
Body Mind And Spine
07.2023 - 12.2023
Bartender
Firwood Waterloo Rugby
11.2022 - 06.2023
Restaurant Server
Da Mount Gurkha
10.2021 - 10.2022
Lifeguard
City Of Killeen
05.2020 - 08.2021
Bachelor of Science - Sociology
Texas A&M University
High School Diploma -
Memorial Christian Academy