Professional food and beverage leader with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring high standards in service and quality, and adapting to changing needs. Skilled in staff training, inventory management, customer service, and problem-solving. Reliable, flexible, and driven to enhance team performance and guest satisfaction.
• Deliver an exceptional guest experience, providing a fresh and full shopping experience during all hours of operations, prioritizing the guest’s needs over task.
• Uphold and maintain the execution of the Food and Beverage Standards.
• Understand how operational procedures impact shortage and profitability.
• Execute food and beverage processes including food deliveries, replenishment, pulls, stocking, zoning, instocks routines, data accuracy, culling, rotation, QMOS and backstock.
• Execute fast-mover inventory by proactively adding and removing items as seasonality, ad, transitions and demand require.
• Partner with vendors to proactively set and maintain vendor plannograms, transitions and backroom space.
• Ensure accurate in-stocks by placing store-initiated orders with vendors according to best practices.
• Execute all federal, state and local adult beverage laws as they apply to your business and protect your store’s liquor license.
• Demonstrate a culture of ethical conduct, safety, and compliance.
•Work both independently and with a team
•Resolve guest questions quickly on the spot
•Attention to detail and follow a multi-step processes
Team Supervision, Strategic Planning, Coaching, Documentation and Reporting