Megan Feldman

Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.

Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.

• Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
• Performed lensometry and slit-lamp examinations.
• Measured and recorded visual acuity and color vision testing.
• Instilled anesthetic drops and assisted in laser treatments and minor procedures.
• Applied eye medications and drops to dilate pupils in preparation for examinations.
• Measured intraocular pressure using Goldman and Tonopen tonometry process.
• Triaged phone calls from patients and outside contacts and handled in order of importance.
• Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma.
• Assisted physician with laser procedures for vision corrective actions.
• Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.

• Assessed patients and documented their medical histories.
• Trained new staff on quality control procedures.
• Authorized drug refills and provided detailed prescription information to pharmacies.
• Provided patient education.
• Assisted Doctor with noting patient findings
• Manifest Refracted patients
• Rescheduled appointments
• Defer care letters
• Triage calls

- Took complete patient medical history

- Dealt with all insurance claims including Medicare & Worker's Compensation

- Set up rooms and prepared patients for adjustments 

- Greeted patients

-Handled office banking as needed

-Cleaned and stocked office

-Set up and confirmed appointments

-Managed office while doctor was out