Megan Finch

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.

Stepped away from career intentions to provide stability at home for my children while my husband was active duty military and pursued a career after retirement, which moved our family around every 3 years. During the end of that time, I also ran our family farm for 5 years, along with a small business out of our home.

• Greeted guests in with friendliness and professionalism.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisted manager in all aspects of business operations.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Stocked, tagged and displayed merchandise as required.
• Worked closely with manager to solve problems and handle customer concerns.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Proposed accessories to complete outfits and complement clothing choices.
• Selected clothes that flattered individual body types and capitalized on current trends.
• Merchandised store inventory in seasonal and brand displays.
• Accepted and processed customer payments.
• Performed personal shopping functions on behalf of customers.
• Performed various sales transactions, checked on invoices, prepared special orders, and delivered correct merchandise.
• Stayed on top of current fashion trends and revamped stock according to updates.
• Networked within select groups to increase client base and generate sales.
• Boosted sales revenue through effective upselling and cross-selling of fashion products.
• Developed lasting relationships with clients, leading to increased repeat business and loyalty.
• Increased customer engagement by hosting in-store fashion events and workshops.
• Provided exceptional customer service, addressing concerns promptly and professionally to maintain client satisfaction.