Resourceful Associate known for high productivity and efficient task completion. Specialized in time management, client relationship building, and data analysis. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and customer service success.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work History
Associate
Bath & Body Works
Temple, Texas
12.2022 - Current
Assisted customers in selecting products and provided personalized recommendations.
Handled incoming calls from customers regarding orders or other inquiries.
Identified needs of customers promptly and efficiently.
Managed multiple tasks simultaneously while maintaining attention to detail.
Maintained positive working relationship with fellow staff and management.
Provided customer service support for inquiries, complaints, and returns.
Built relationships with customers by providing friendly customer service.
Physical Education Assistant
Belton Independent School District
Belton, Texas
08.2021 - 08.2025
Assisted teachers in implementing physical education curriculum and lesson plans.
Devised safe and effective exercise strategies based on knowledge of kinesiology, anatomy and biology.
Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for students.
Facilitated communication between students, parents, and educators regarding progress in physical activities.
Developed positive relationships with students, parents, faculty members, and administrators.
Attended staff meetings, professional development workshops, and parent conferences as required.
Documented individual data and updated classroom records.
Office Manager
Lance Dodge State Farm Agency
Belton, TX
06.2016 - 06.2021
Managed daily office operations for a local insurance agency.
Coordinated staff schedules and ensured adequate coverage for client needs.
Maintained accurate client files and updated information in agency management system.
Facilitated communication between clients and insurance agents to streamline processes.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personal.
Maintained confidential records relating to personnel matters.