Megan Francescone
North Ridgeville,OH
Summary
Caring and compassionate individual who is experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
6
6
years of professional experience
Work History
Recruiter
Hunter International Recruiting
06.2024 - Current
- Conducted phone interviews to assess applicant's relevant knowledge, skills, experience, and aptitudes.
- Operated and maintained applicant tracking and candidate management systems.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Studied job descriptions and qualifications to determine applicant requirements.
Behavior Technician
Galvin Therapy Center
05.2022 - 08.2023
- Developed and implemented reinforcement systems to encourage positive behaviors
- Documented interventions, assessments, and progress reports on database to enable tracking history and maintain consistent records
- Promoted positive interactions with children with Attention Deficit Hyperactivity Disorder (ADHD), Autism Spectrum Disorder (ASD), Post Traumatic Stress Disorder (PTSD), and Emotional Disturbance (ED) by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts
- Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes
Cashier and Merchandise Associate
TJX HomeGoods
05.2021 - 01.2022
- Transported over 1,000 pieces of merchandise to the sales floor and restocked shelves, racks, and bins
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Greeted, serviced, and thanked all customers
- Answered customer questions regarding store merchandise, department information, and pricing
- Updated pricing and signage to complete product displays and educate customers
Front Counter Customer Service Representative
Marcs
03.2020 - 08.2020
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current
- Resolved escalated customer disputes with special actions such as discounts
Food Service Worker
Rito's Bakery
11.2018 - 01.2019
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Used downtimes to prepare ingredients and restock supplies for expected busy periods
- Prepared recipe ingredients by washing, peeling, cutting, and measuring
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes
Education
Bachelor of Science - Individualized Studies
Bowling Green State University
04.2024
High School Diploma -
Olmsted Falls High School
05.2020
Skills
- Team Leadership
- Sales Activities
- Answering Customer Questions
- Stocking and Replenishing
- Customer Service
- Returns Policies
- Social skill development
- Roleplay scenarios
- Documentation skills
- Expertise in crisis intervention techniques
- Data Collection
Achievements
- Top 10% of High School Class in 2017
- Three-year member of the Student Council in High School
- Graduated High School with 4.1 GPA
- Elected Captain of Girls Varsity Soccer Team in 2019
- Painted home for the elderly at a volunteer church camp in 2016.
- Raked leaves for the elderly in November and December 2019.
- Volunteered at Olmsted Falls High School Food Drive in 2017-2019.
- Recipient of Olmsted Falls Soccer Association Scholarship in the Spring of 2020.
- Recipient of Student Council Scholarship in the Spring of 2020.
- Recipient of the Betty Hausen Memorial Scholarship in the Spring of 2020.
- Four Year member of Bowling Green State University Women's Club Soccer Team
- Vice President for Spring 2022 and Fall 2022 club soccer season.
- Co-President for Spring 2023 and Fall 2023 club soccer season.
- RallyCap Sports Volunteer (2022-2024).
- RallyCap Sports Operations Chair (2022-2024).
- Recipient of Dr. Kiyo Kitahara Scholarship in 2022-2023 and 2023-2024 academic school year.
Timeline
Recruiter
Hunter International Recruiting
06.2024 - Current
Behavior Technician
Galvin Therapy Center
05.2022 - 08.2023
Cashier and Merchandise Associate
TJX HomeGoods
05.2021 - 01.2022
Front Counter Customer Service Representative
Marcs
03.2020 - 08.2020
Food Service Worker
Rito's Bakery
11.2018 - 01.2019
Bachelor of Science - Individualized Studies
Bowling Green State University
High School Diploma -
Olmsted Falls High School
Similar Profiles
G'Vonna EdwardsG'Vonna Edwards
Traveling Sterile Processing Technician at Hunter International Recruiting AgencyTraveling Sterile Processing Technician at Hunter International Recruiting Agency
Tanya GillespieTanya Gillespie
Quality Control/Quality Assurance Adminitrative He at Hunter Amenities InternationalQuality Control/Quality Assurance Adminitrative He at Hunter Amenities International
Jasdeep KaurJasdeep Kaur
Production Executive Assistant at Hunter Amenities InternationalProduction Executive Assistant at Hunter Amenities International