Hardworking and passionate job seeker with strong organizational skills eager to secure a position where to leverage knowledge and passion for environmental issues.
Overview
8
8
years of professional experience
Work History
Pet Sitter
Erin Dry
Concord, NC
01.2022 - Current
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Communicated professionally with pet owners via phone, email and text.
Business Owner
Sustainable Sense
Concord, NC
05.2021 - Current
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Capitalized on social media platforms to increase market awareness and recruit sales agents.
Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Delivery Driver
Instacart
Concord, NC
01.2021 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Delivered packages to customer doorsteps and business offices.
Barista
Grounds And Vine
Kannapolis, NC
07.2022 - 10.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Maintained regular and consistent attendance and punctuality.
Prioritized drink requests while managing interruptions.
Manager
Carrigan Farms
Mooresville, NC
10.2014 - 02.2022
Provided exceptional customer service to all guests and escalated concerns where needed.
Set up event facilities and equipment, cleaned areas and organized supplies.
Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
Provided general cleaning of venue spaces before, during and after events.
Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
Fulfilled contractual obligations for rehearsal and day of event coordination
Accomplished multiple tasks within established timeframes
Onboarded new employees with training and new hire documentation
Maximized performance by monitoring daily activities and mentoring team members
Cross-trained existing employees to maximize team agility and performance
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Maintained professional demeanor by staying calm when addressing unhappy or angry customers
Cashier
Vitality Grind
Concord, NC
03.2019 - 04.2021
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Maintained energy and enthusiasm in fast-paced environment.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Volunteer
Pod Volunteer
, Costa Rica
12.2019 - 12.2019
Assisted with rehabilitation of wildlife to be released into the wild.
Tracked release of sloths back into the rainforest.
Maintained and cleaned wildlife enclosures.
Fed animals twice daily requiring gathering of fresh vegetation and coconuts.