Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
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MEGAN GALE

Pawleys Island,SC

Summary

Property Manager at Drucker and Falk with expertise in budget management and team leadership. Achieved significant improvements in occupancy rates through streamlined processes and effective conflict resolution. Committed to exceptional customer service while utilizing data analysis to enhance revenue and identify cost-saving measures.

Overview

5
5
years of professional experience

Work History

Property Manager

Drucker and Falk
Pawleys Island, SC
09.2022 - Current
  • Streamlined move-in process for new residents, conducting inspections and ensuring lease agreements completion.
  • Maintained accurate records of community transactions, submitting delinquency reports on time.
  • Led a team of 4 to achieve successful audit scores while increasing occupancy in a competitive market.
  • Managed property budgets, overseeing rent collection, expenses, and financial reporting.
  • Prepared monthly financial reports, analyzing data to identify cost-saving opportunities and revenue growth.

Reservations Agent

Umstead Hotel and Spa
Cary, NC
05.2021 - 10.2021
  • Processed over 80 reservation calls daily for hotel, restaurant, and spa services.
  • Maintained Forbes 5 Star and AAA 5 Diamond standards for phone etiquette and language.
  • Entered reservation details into OPERA, OpenTable, and Spasoft management systems.

Events Intern

Marbles Kids Museum
Raleigh, NC
01.2020 - 05.2020
  • Executed logistics for internal and external events, including floor plans and menus.
  • Orchestrated a team of 20 staff members to deliver internal events for over 500 guests.
  • Conducted site tours and online marketing to showcase event facilities to prospective brides and corporate clients.

Education

Bachelor of Arts - Communication, concentration in Interpersonal, Event Planning

Meredith College
Raleigh, NC
05.2021

Skills

  • Budget management
  • Data analysis
  • Customer service
  • Team leadership
  • Conflict resolution
  • Effective communication
  • Marketing metrics

Leadership Experience

Served as Cornhuskin’ & Stunt Co-Chair at Meredith College from 2018 to 2021, Maintained engagement from over 300 students and coordinated 10 major events totaling more than 400 hours of preparation and service.

Timeline

Property Manager

Drucker and Falk
09.2022 - Current

Reservations Agent

Umstead Hotel and Spa
05.2021 - 10.2021

Events Intern

Marbles Kids Museum
01.2020 - 05.2020

Bachelor of Arts - Communication, concentration in Interpersonal, Event Planning

Meredith College