Megan Gavin
Richwood
Summary
Healthcare professional with expertise in managing health services and enhancing patient care. Demonstrated success in implementing strategies that streamline operations and improve patient experiences. Recognized for strong teamwork and adaptability in fast-paced healthcare settings, with key skills in communication and organizational management.
Overview
12
12
years of professional experience
Work History
Health Services Coordinator/ Case Manager Nurse
Dynamic Pathway Inc.
07.2025 - Current
- Designed and executed health service programs to improve patient outcomes and accessibility to care.
- Facilitated communication among healthcare providers, patients, and administrative staff to enhance operational efficiency.
- Oversaw appointment scheduling and resource allocation to enhance clinic workflow efficiency.
- Facilitated training and mentorship for junior staff on best practices in health services coordination and patient management.
Agency Nurse in LTC and SNF
Indipendent Contractor
01.2022 - 09.2024
- Administered medications and treatments in accordance with established protocols.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Monitored patient vital signs and reported changes promptly.
- Educated patients and families on health management and recovery strategies.
LPN
Willow Brook
03.2022 - 10.2023
- Administered medications and treatments as per physician orders, ensuring patient safety and compliance with care standards.
- Monitored vital signs and health status, documenting changes to support timely medical interventions.
- Assisted in developing and implementing individualized care plans, enhancing patient outcomes through tailored approaches.
- Educated patients and families on treatment protocols, promoting understanding of health management practices.
LPN Staff Nurse Riverside and Marion General Hospital
OhioHealth
10.2021 - 11.2022
- Administered medications and monitored patient vitals to ensure optimal recovery.
- Assisted in developing individualized care plans to meet diverse patient needs.
- Educated patients and families on health management and post-discharge care.
- Collaborated with healthcare team to enhance patient outcomes and safety protocols.
TLA/Phlebotomist Float Staff
OhioHealth
10.2020 - 10.2021
- Collected blood samples using standard phlebotomy techniques, ensuring patient comfort and safety.
- Processed laboratory specimens in compliance with strict protocols and guidelines to maintain quality control.
- Educated patients on procedures, alleviating concerns and enhancing overall experience during blood draws.
- Maintained accurate documentation of sample collection and patient information in electronic health records.
Phlebotomist
Pathology Laboratories/Promedica
08.2018 - 04.2020
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate records of patient information and specimen labeling for laboratory processing.
- Assisted in training new staff on phlebotomy procedures and best practices to enhance team efficiency.
- Collaborated with healthcare professionals to streamline specimen collection workflows, improving turnaround times.
Medical Assistant
Eastwind Women's Health
06.2019 - 11.2019
- Managed patient intake processes, ensuring accurate information collection and efficient workflow.
- Administered medications and vaccinations, adhering to safety protocols and best practices.
- Conducted patient assessments, documenting vital signs and medical histories for provider review.
- Coordinated appointment scheduling, optimizing provider availability and patient access to care.
PSA/STNA
Ohio Health Dublin Methodist
08.2017 - 06.2018
- Assisted patients with daily living activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records to ensure compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to create personalized care plans for residents.
Collections Specialist
American Red Cross
01.2017 - 01.2018
- Managed collections for outstanding accounts, ensuring timely payment and compliance with organizational policies.
- Developed and implemented processes to enhance debt recovery efficiency, reducing overdue accounts significantly.
- Collaborated with cross-functional teams to streamline communication regarding delinquent accounts and resolution strategies.
- Trained and mentored junior staff on best practices in collections and customer interaction techniques.
PCA/STNA
Willow Brook Christian Community
01.2015 - 01.2017
- Assisted residents with daily living activities, fostering independence and dignity.
- Monitored and documented resident health status, ensuring accurate care records.
- Communicated effectively with nursing staff to coordinate individualized care plans.
- Implemented safety protocols to enhance resident well-being and prevent incidents.
Veterinary Assistant
Pet Health Plus Veterinary Hospital
01.2014 - 01.2015
- Assisted veterinarians during examinations and surgeries to ensure optimal patient care.
- Maintained cleanliness of animal housing areas and surgical suites, adhering to hygiene protocols.
- Administered medications and vaccinations as directed by veterinary staff, ensuring accurate dosing.
- Educated pet owners on post-operative care and general health maintenance for their pets.
Education
STNA Program -
Primer Healthcare
Worthington, OH2015
Ohio BLS/CPR -
American Heart Association
PN Diploma - Practical Nursing
Hondros College of Nursing
Westerville, OH09.2021
Skills
- HIPAA
- Healthcare management
- Quality improvement
- Healthcare compliance
- Organizational leadership
- Patient safety
- Training and education
- Interpersonal and written communication
- Quality assurance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Critical thinking
- Certified in CPR/AED
- Medical terminology
- Medication dispensing
Timeline
Health Services Coordinator/ Case Manager Nurse
Dynamic Pathway Inc.
07.2025 - Current
LPN
Willow Brook
03.2022 - 10.2023
Agency Nurse in LTC and SNF
Indipendent Contractor
01.2022 - 09.2024
LPN Staff Nurse Riverside and Marion General Hospital
OhioHealth
10.2021 - 11.2022
TLA/Phlebotomist Float Staff
OhioHealth
10.2020 - 10.2021
Medical Assistant
Eastwind Women's Health
06.2019 - 11.2019
Phlebotomist
Pathology Laboratories/Promedica
08.2018 - 04.2020
PSA/STNA
Ohio Health Dublin Methodist
08.2017 - 06.2018
Collections Specialist
American Red Cross
01.2017 - 01.2018
PCA/STNA
Willow Brook Christian Community
01.2015 - 01.2017
Veterinary Assistant
Pet Health Plus Veterinary Hospital
01.2014 - 01.2015
STNA Program -
Primer Healthcare
Ohio BLS/CPR -
American Heart Association
PN Diploma - Practical Nursing
Hondros College of Nursing