I am goal oriented and organized. I like to have a challenge. I am hard working and like to deliver on my tasks. I am personable and like to relate to a situation before I make a decision. Can handle pressure and deadlines.
Overview
5
5
years of professional experience
Work History
General Manager
MYEYEDR
2705 Sherwoodway.
12.2022 - Current
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Oversaw P&L’s and COGS to stay on track with the needs of business.
Scheduled all staffing to accommodate the schedule of the doctors.
Handled all patient relation issues and found solutions for all complaints or issues involving the customer service and or products that had been received.
Lead leadership calls in open discussions regarding the business with me peers and other offices.
Optometric Technician
Dr Larsen
2705 Sherwood Way
08.2018 - 01.2020
Improved patient care by conducting comprehensive visual pre-testing procedures.
Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.