Megan Gibbs
Ogden
Summary
Dynamic and results-oriented professional, specializing in customer service and problem-solving. Boosted client satisfaction through personalized art solutions, while demonstrating strong multitasking and organizational skills. Expertise in sales and financial accounting, ensuring operational excellence, and fostering client loyalty.
Overview
4
4
years of professional experience
Work History
Shop Owner
Mystical Enchantments
Ogden
01.2023 - Current
- Established loyal clientele due to excellent listening and understanding their needs, wants, and expectations.
- Create customized art pieces for clients according to their budget and specification.
- Make recommendations to clients to fit their personalized vision like media, materials, and specimens.
- Researching specific materials requested by clientele.
- Handled all aspects of business, including accounting, purchasing and web design.
- Calculated revenue, sales and expenses using financial accounting and spreadsheet software with Excel.
- Updated and maintained databases with current information.
- Uploaded photos, videos or images to online storefronts or other shopping websites.
- Received and processed payments from customers using electronic transaction services.
- Provided customer service support via phone and emails regarding product inquiries, and order status updates.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
Server
Olive Garden Restaurant
Riverdale
05.2021 - 10.2022
- Informed customers of daily specials and signature menu items.
- Took orders from customers accurately and in a timely manner.
- Filled condiments and napkin containers during slack periods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Syracuse High School
Syracuse, UT06-2013
Skills
- Excellent customer service skills
- Attention to detail
- Problem-solving
- Multitasking
- Decision-making
- Sales
- Organization
- Time management
Timeline
Shop Owner
Mystical Enchantments
01.2023 - Current
Server
Olive Garden Restaurant
05.2021 - 10.2022
High School Diploma -
Syracuse High School