Megan Glatchak
Tampa,FL
Summary
Dynamic professional with extensive experience at Publix, specializing in customer service and inventory management. Achievements include enhancing team collaboration and training initiatives that significantly improved customer satisfaction. Strong commitment to food safety standards and creating a positive work environment. Proven ability to deliver exceptional results in high-pressure situations.
Overview
16
16
years of professional experience
Work History
Grocery Replenishment Specialist/Deli Clerk
Publix
Tampa, FL
10.2020 - Current
- Delivered exceptional customer service in deli department by assisting with product selection.
- Monitored inventory levels and restocked items to maintain optimal stock.
- Collaborated effectively with team members to satisfy customer demands during peak hours.
- Executed opening and closing duties, including restocking supplies and cleaning work areas.
- Trained new employees on food handling, safety protocols, and effective customer service techniques
Manager
Brickhaus Fitness
Wheaton, IL
06.2017 - 10.2020
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Recruited and hired qualified candidates to fill open positions.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Rural Mail Carrier (Part Time)
USPS
St Charles, IL
10.2019 - 04.2020
- Maintained accurate records of deliveries.
- Obtained signatures for registered, certified and insured mail.
- Followed strict package safety standards to protect customers and team members.
- Met performance targets consistently through hard work and efficient handling of each stop.
- Cleaned and checked over vehicle after completion of all daily deliveries.
Supervisor
Crunch Fitness
Des Plaines, IL
01.2015 - 06.2017
- Complied with company policies, objectives and communication goals.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Performed scheduled and surprise inspections of worksites to gauge technician skill and performance in field.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Truck Loader
UPS
Palatine, IL
02.2013 - 05.2015
- Sorted boxes for multiple trucks to ensure accurate delivery.
- Loaded and unloaded packages using manual and powered equipment.
- Maintained a clean and organized work area to promote safety.
- Collaborated with team members to meet loading deadlines.
- Ensured accurate sorting of packages for efficient distribution.
Personal Trainer
Planet Fitness
Des Plaines, IL
07.2009 - 05.2013
- Created customized fitness plans tailored to individual client requirements.
- Educated clients on correct exercise forms and safety measures.
- Inspired clients to reach fitness milestones through positive reinforcement.
- Upheld gym equipment and facility cleanliness and organization.
Education
High School Diploma -
Elk Grove High School
Elk Grove Village, IL06-2009
Skills
- Customer service
- Food safety
- Inventory management
- Equipment maintenance
- Team collaboration
- Time management
Timeline
Grocery Replenishment Specialist/Deli Clerk
Publix
10.2020 - Current
Rural Mail Carrier (Part Time)
USPS
10.2019 - 04.2020
Manager
Brickhaus Fitness
06.2017 - 10.2020
Supervisor
Crunch Fitness
01.2015 - 06.2017
Truck Loader
UPS
02.2013 - 05.2015
Personal Trainer
Planet Fitness
07.2009 - 05.2013
High School Diploma -
Elk Grove High School
Similar Profiles
Andrew HarrisAndrew Harris
Cashier/Front End Service Clerk at PublixCashier/Front End Service Clerk at Publix
Da'vion FlournoyDa'vion Flournoy
Cashier at PublixCashier at Publix
Laine 'Callaway' CookLaine 'Callaway' Cook
Produce Clerk at PublixProduce Clerk at Publix
Jack WilsonJack Wilson
Produce Clerk at PublixProduce Clerk at Publix
Dylan WhitneyDylan Whitney
Lead Landscaper at Sweet William Garden & DesignLead Landscaper at Sweet William Garden & Design