Megan Goss
Burlington,WA
Summary
Customer service oriented professional with an enthusiastic personality. Skilled in maintaining good conversation with customers & being helpful with a smile. Ready to apply experience in sales and customer service in a sales position.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
SoundView Association
08.2022 - 02.2024
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Budtender
Western Bud
12.2019 - 02.2022
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
Hostess
Asian One
05.2018 - 04.2019
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Handling all to-go orders including answering the phone, taking orders on a POS system, bagging the food items, and quality checking each order.
- Assisted servers in providing efficient service for improved guest experiences.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Associate of Arts -
Skagit Valley College
Mount Vernon, WAHigh School Diploma -
Burlington-Edison High School
Burlington, WA06.2016
Skills
- Sales expertise
- Goal-Oriented
- Flexible Schedule
- Professional Demeanor
- Excellent people skills
- Listening Skills
- POS System Operation
- Problem-Solving
Accomplishments
- Serving two terms as the Secretary of Student Government at Skagit Valley College
- Recipient of three Skagit Valley College Foundation Scholarships for 2019/20
Timeline
Direct Support Professional
SoundView Association
08.2022 - 02.2024
Budtender
Western Bud
12.2019 - 02.2022
Hostess
Asian One
05.2018 - 04.2019
Associate of Arts -
Skagit Valley College
High School Diploma -
Burlington-Edison High School