Megan Green
Kalispell,MT
Summary
Adept at managing high-volume events and fostering positive customer experiences, I honed my skills in creative mixology and exceptional service at Columbia Bar and Grill. Known for my strong multitasking abilities and team player attitude, I consistently contributed to a welcoming atmosphere, enhancing customer loyalty and operational efficiency.
Overview
5
5
years of professional experience
Work History
Bartender
Columbia Bar and Grill
11.2020 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Pin and Cue
06.2022 - 11.2023
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Waitress
Vaqueros
01.2020 - 11.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Columbia Falls High School
Columbia Falls, MT06.2015
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Handling Difficult Customers
- Alcohol awareness
- Food Service
- Professional Appearance
- Food Running
- Creative Mixology
- Maintaining a clean bar
- Bar restocking
- Excellent judgment
- Menu knowledge
- Cash and credit transactions
Timeline
Bartender
Pin and Cue
06.2022 - 11.2023
Bartender
Columbia Bar and Grill
11.2020 - 09.2024
Waitress
Vaqueros
01.2020 - 11.2021
High School Diploma -
Columbia Falls High School
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