Licensed, Bilingual and highly skilled Mortgage Loan Originator seeking loan officer position. Motivated to grow your company by expansion of network while bringing value to the community we serve.
NMLS# 2156279
Overview
22
22
years of professional experience
Work History
Loan Originator
New City Mortgage
08.2022 - Current
Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
Interviewed applicants to assess loan requirements before suggesting offers.
Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
Collected information from banks, institutions and employers to assess applicant eligibility.
Maintained strict confidentiality of bank records and client information.
Implemented sales strategies that established relationships with realtors and CPAs.
Explained different types of loans pertaining to client situations.
Video Remote Interpreter
Kelly Services
10.2021 - Current
Simultaneous interpretation enabling both parties to conduct business, handle medical needs or manage personal concerns.
Maintained message content, tone and emotion as closely as possible.
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Completed precise translations of official documents with correct words and phrasing to meet legal standards.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Sign Language Interpreter
Valencia State College
03.2019 - Current
Attended training programs to improve professional knowledge and interpretation skills.
Provided interpretation services for Deaf and hard of hearing.
Collaborated in planning meetings to better serve Deaf and hard of hearing students.
Facilitated communication between Deaf or hard of hearing individuals faculty, staff and students.
Supported student education by accompanying non-speaking individuals to classes, study sessions and assemblies to translate instruction, conversation and documents.
Sign Language Interpreter
University of Central Florida
01.2018 - Current
Provided interpretation for students during special events, classroom instruction, meetings and extra curricular activities
Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
Identified barriers and assisted in resolving communication problems between deaf and hard-of-hearing employees and managers.
Processed visual and audible information to convey complex concepts, unusual vocabulary and unexpected information.
Interpreted voice-to-sign and sign-to-voice modes to accurately convey thought, intent and spirit of speakers.
Maintained message content, tone and emotion as closely as possible.
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Independent Contract Interpreter
Megan Gribbon LLC
01.2012 - Current
Maintain licensure and certification with Registry of Interpreters for the Deaf.
Continuing Education to stay current on new expressions and cultural changes impacting language translation.
coordinating interpreting schedules/assignments
Establishing new and current direct bill contracts
Reconciling Invoices and receipts.
Proofread, edited and improved documents of different sizes.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Cultivated customer loyalty, promoted repeat business and improved sales.
Education
Licensed
Mortgage Loan Originator
Orlando, FL
06.2021
Bachelor of Science - Communications Sciences And Disorders
University of South Florida
Tampa, FL
05.2011
Associate of Arts - Interpreter Training Program
Valencia Community College
Orlando, FL
2009
Skills
Top level customer service
Critical Thinking and problem solving
Adaptability and Flexibility
Community engagement
Networking
Effective oral and written communication skills
People first perspective
Strong analytical skills, combined with sound judgment and decision-making abilities
Multi-task and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy
Timeline
Loan Originator
New City Mortgage
08.2022 - Current
Video Remote Interpreter
Kelly Services
10.2021 - Current
Sign Language Interpreter
Valencia State College
03.2019 - Current
Sign Language Interpreter
University of Central Florida
01.2018 - Current
Independent Contract Interpreter
Megan Gribbon LLC
01.2012 - Current
Licensed
Mortgage Loan Originator
Bachelor of Science - Communications Sciences And Disorders
Radiation Therapy Clinical Rotations at Orlando Health Cancer Institute Lake MaryRadiation Therapy Clinical Rotations at Orlando Health Cancer Institute Lake Mary