Megan Hancyzk
Columbus,OH
Overview
6
6
years of professional experience
Work History
Bar Manager
Galla Park Social
04.2023 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Volunteer
Salvation Army
11.2022 - Current
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Coordinated with different service providers to meet clients' individual needs.
Volunteer
Nationwide Children's Hospital
05.2018 - Current
- Facilitate arts and crafts for siblings of patients while helping children explore their emotions through play.
Front of House Manager
Don And Sues
10.2022 - 04.2023
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
Manager
Waterfront On Buckeye Lake
05.2018 - 10.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Holiday Resource Coordinator
Nationwide Childrens Hospital
12.2021 - 02.2022
- Accept and sort developmentally appropriate donations for patients and Child Life staff.
Holiday Resource Coordinator
Nationwide Children's Hospital
12.2020 - 02.2021
- Accept and sort developmentally appropriate donations for patients and Child Life staff.
Intern
Make A Wish Foundation
05.2019 - 08.2019
- Specialized in creating wish calendars and itineraries for wish recipients.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Science - Child And Family Studies
Ohio University
Athens, OH05.2021
Affiliations
- Member of Association of Child Life Professionals
- First Aid and CPR Certified
Timeline
Bar Manager
Galla Park Social
04.2023 - Current
Volunteer
Salvation Army
11.2022 - Current
Front of House Manager
Don And Sues
10.2022 - 04.2023
Holiday Resource Coordinator
Nationwide Childrens Hospital
12.2021 - 02.2022
Holiday Resource Coordinator
Nationwide Children's Hospital
12.2020 - 02.2021
Intern
Make A Wish Foundation
05.2019 - 08.2019
Manager
Waterfront On Buckeye Lake
05.2018 - 10.2022
Volunteer
Nationwide Children's Hospital
05.2018 - Current
Bachelor of Science - Child And Family Studies
Ohio University