Megan Handy
Calhoun,LA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and drive sales through effective communication and relationship-building. Experienced in cash handling and managing high-pressure situations while maintaining service quality.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Crawfish City
West Monroe
12.2024 - Current
- Provided customer support to create enjoyable dining experiences for all guests.
- Assisted kitchen staff with meal delivery during busy periods.
- Addressed guest questions and resolved issues quickly to enhance satisfaction.
- Kept dining area tidy and organized while following health and safety standards.
- Served food and drinks efficiently while focusing on customer preferences.
- Mix and serve beverages according to standardized recipes, ensuring consistent taste and presentation.
Server
Fieldhouse
Monroe, La
07.2024 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Collaborated with kitchen staff to ensure prompt meal preparation and quality standards.
- Trained new servers on menu offerings, service protocols, and cash handling procedures.
Server
Walk- Ons
West Monroe, LA
03.2021 - 01.2026
- Assisted in food preparation and presentation, maintaining high standards of quality and hygiene.
- Accurately processed orders and managed transactions using point-of-sale systems.
- Trained new servers on menu knowledge and service protocols to enhance team efficiency.
- Supported promotional events by effectively communicating specials and menu changes to patrons.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Optician
Family Eye Care
Monroe, La
01.2024 - 07.2024
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Optician
Dr. Haynes
Monroe, La
11.2022 - 08.2023
- Assisted patients with frame selection and fitting to enhance comfort and style.
- Educated clients on lens options and optical care for improved vision health.
- Managed inventory of eyewear products to ensure availability and variety for customers.
Education
High School Diploma -
West Monroe High School
West Monroe, LA05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales expertise
Timeline
Server/Bartender
Crawfish City
12.2024 - Current
Server
Fieldhouse
07.2024 - Current
Optician
Family Eye Care
01.2024 - 07.2024
Optician
Dr. Haynes
11.2022 - 08.2023
Server
Walk- Ons
03.2021 - 01.2026
High School Diploma -
West Monroe High School