Megan Harney
Granite Falls,WA
Summary
Proactive individual with experience in childcare and customer service. Skilled in active listening and assertiveness, effectively addressing concerns and conflict resolution. Ready to leverage these strengths to create impactful experiences.
Overview
7
7
years of professional experience
Work History
Private Nanny
Mr. Jay Taylor
Granite Falls, WA
10.2019 - Current
- Coordinated daily routines, ensuring a structured and nurturing environment.
- Implemented behavior management strategies to promote positive interactions.
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
- Provided safe transportation to and from school, extracurricular activities, and other events.
Barista
Starbucks
Lake Stevens, WA
04.2023 - 05.2024
- Prepared and served high-quality beverages, ensuring customer satisfaction and adherence to Starbucks standards.
- Developed strong relationships with regular customers, enhancing loyalty through personalized service experiences.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Monroe High School
Monroe, WA06-2008
Skills
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Conflict resolution
- Assertiveness
Timeline
Barista
Starbucks
04.2023 - 05.2024
Private Nanny
Mr. Jay Taylor
10.2019 - Current
High School Diploma -
Monroe High School