MEGAN HARVEY
Sugar Hill,GA
Overview
7
7
years of professional experience
Work History
Hostess
Fogo de Chao
03.2022 - 09.2022
- Greeted and seated guests promptly, ensuring an efficient and positive dining experience
- Managed reservations, walk-ins, and waitlists, maintaining a smooth flow of guests during peak hours
- Communicated with kitchen and service teams to ensure special guest requests and dietary restrictions were met
- Maintained cleanliness and organization of the front-of-house area, including the waiting area and host station
- Addressed guest inquiries, resolved complaints, and ensured guest satisfaction to drive repeat business
Live-In Nanny
Destiny Jones
09.2020 - 02.2022
- Provided full-time childcare for infants, toddlers, and children, ensuring safety, health, and well-being
- Planned and executed educational, recreational, and age-appropriate activities to support cognitive and physical development
- Managed daily schedules for the children, including meal times, napping, playtime, and schoolwork
- Prepared nutritious meals and snacks, monitored eating habits, and assisted with feeding
- Safely transported children to school, extracurricular activities, and medical appointments
- Assisted with light household duties such as laundry, cleaning, and maintaining child-friendly spaces
- Managed emergency situations calmly and efficiently, with a strong understanding of child safety and first aid
Server
The Men's Club
03.2017 - 03.2020
- Delivered high-end customer service in a fast-paced environment, taking orders and serving food and drinks
- Ensured accuracy of orders, communicated special requests to kitchen staff, and provided tailored recommendations to guests
- Managed multiple tables at once, balancing speed and service quality to ensure customer satisfaction
- Assisted in training and mentoring new servers, ensuring adherence to company standards and service protocols
- Processed transactions through the POS system, managed cash, and handled payments efficiently
- Maintained cleanliness of dining areas, including resetting tables, sweeping floors, and stocking service stations
Sales Associate
New Pieces
06.2015 - 12.2016
- Provided personalized customer service, helping clients find products that met their needs and budget
- Operated the POS system for sales transactions, returns, and exchanges
- Built strong customer relationships, offering expert advice and recommendations on products and promotions
- Assisted with visual merchandising, including organizing products, creating appealing displays, and ensuring stock was available
- Handled inventory control, restocking shelves, managing deliveries, and ensuring the store was neat and organized
- Monitored customer behavior for loss prevention, reducing shrinkage through proactive security measures
Education
Associate of Science - Business
Berkeley City College
Berkeley, CAHigh School Diploma -
San Ramon Valley High School
San Ramon, CATimeline
Hostess
Fogo de Chao
03.2022 - 09.2022
Live-In Nanny
Destiny Jones
09.2020 - 02.2022
Server
The Men's Club
03.2017 - 03.2020
Sales Associate
New Pieces
06.2015 - 12.2016
High School Diploma -
San Ramon Valley High School
Associate of Science - Business
Berkeley City College