Megan Hays
Cusick,WA
Summary
Dynamic market manager with over four years of experience in retail operations. Known for strong team leadership, effective communication, and problem-solving abilities, successfully managing daily functions while enhancing customer satisfaction and team collaboration.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Kalispel Market Manager
Kalispel Tribe Of Indians
Cusick, Washington
09.2025 - Current
- Filled in for manager during absences, maintaining operational continuity and service standards.
- Managed tasks from assistant manager role to support team operations. from assistant manager role to maintain operational continuity.
- Managed inventory flow to ensure availability of in-demand items, supporting sales and customer needs.
- Resolved customer questions, problems, and complaints in person and via phone, enhancing customer satisfaction.
- Acquired skills to manage daily store functions effectively.
- Opened and closed the store by counting cash drawers and making daily bank deposits.
Kalispel Market Assistant Manager
Kalispel Tribe
Cusick, Washington
09.2021 - Current
- Supervised daily store operations through strategic shift management to enhance productivity.
- Delegated tasks among team members to enhance collaboration and streamline operations.
- Conducted accuracy checks on delivered orders to ensure high-quality standards.
- Created store orders based on inventory requirements to maintain optimal stock levels.
- Responded promptly to customer inquiries via phone and email, ensuring high service standards.
- Assisted in interviewing and hiring processes for new team members.
- Compiled and coded invoices to ensure timely financial submissions.
Kalispel Market Team Member
Kalispel Tribe Of Indians
Cusick, Washington
10.2018 - 09.2021
- Prepared food in deli and fulfilled customer orders to ensure timely service.
- Operated register and engaged guests to create welcoming atmosphere.
- Managed inventory by receiving and organizing incoming orders.
- Refueled propane tanks for guests to ensure continuous service. to ensure service continuity.
- Maintained cleanliness of Kalispel RV park cottages to promote guest comfort.
Education
High School Diploma -
Cusick Jr/Sr Highschool
Cusick, WA06-2018
Skills
- Inventory management
- Store operations
- Sales strategies
- Budget management
- Team leadership
- Staff training
- Task management
- Customer service
- Customer complaint resolution
- Problem solving
- Conflict resolution
- Time management
- Verbal and written communication
Languages
English
Native/ Bilingual
American Sign Language
Limited
Certification
- Class 12 Mixologist Permit - Washington State Liquor and Cannabis Board
- Class C Operator Training
- Washington State Food Workers Card
Timeline
Kalispel Market Manager
Kalispel Tribe Of Indians
09.2025 - Current
Kalispel Market Assistant Manager
Kalispel Tribe
09.2021 - Current
Kalispel Market Team Member
Kalispel Tribe Of Indians
10.2018 - 09.2021
High School Diploma -
Cusick Jr/Sr Highschool