Megan Helms
Deerfield,IL
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Veterinary Technician
Eye Care for Animals
Chicago, IL
03.2024 - Current
- Complete patient intake and documentation of general medical history.
- Execute and notate results for diagnostic tests including intraocular pressure, Schirmer tear test, and fluorescein stain.
- Developed and delivered detailed estimates on time while ensuring clarity and accuracy.
- Oversaw anesthesia and surgical care for patients, responded promptly to complications, and supported doctors during procedures.
- Gave client talks that included post operative monitoring, care and potential complications of these surgeries: diamond burr keratotomy’s, CO2 photoablation, Wedge resections, Ciliary body ablations, enucleinations.
- Monitor, Service, train, set up all in-house equipment
- Trained staff on equipment usage while setting up necessary devices.
- Performed quarterly inventory audits, managed and ordered in-house inventory items, including controlled substances, to maintain compliance and availability.
- Performing Quarterly Controlled substance audits and ensuring our biweekly controlled substance counts are accurate.
Veterinary Technician/Office Manager
Eye Care for Animals
San Diego, CA
03.2015 - 02.2024
- In charge of monitoring surgical patients for anesthesia and surgical complications and responding swiftly, steadily and according to applicable protocols, while concurrently anticipating doctor needs.
- Execute and notate results for diagnostic tests including intraocular pressure, Schirmer tear test, and fluorescein stain.
- Created and delivered detailed estimates with precision and punctuality.
- Oversaw the monitoring of surgical patients, addressing anesthesia and surgical complications promptly and adhering to protocols while anticipating the needs of the doctor.
- Finalized patient release and educated clients on potential complications to promote informed post-care compliance.
- Directed practice functions, handling payroll, organizing staff meetings, creating schedules, and managing inventory.
Veterinary Technician/Lead Technician/Inventory Manager
Island Lake Veterinary Clinic
Island Lake, IL
07.2012 - 02.2015
- Managed and cared for boarding and surgical patients, anticipating procedures and necessary supplies to enhance patient care. Monitored anesthesia for surgical patients, effectively communicating needs to the doctor and surgical assistant.
- Handled administrative duties including patient check-in and recording and reporting history. Conceived and implemented new methods to maintain more accurate and detailed records. Also handled inventory control and monthly cost projections.
- Educated new staff on company policies to enhance customer service quality. on regulations, procedures and efficient, effective customer care.
Veterinary Technician
Parktown Veterinary Clinic
Milpitas, CA
07.2011 - 02.2012
- Checked in patients, conducted physical examinations, and documented vitals and patient history to ensure readiness for treatment.
- Assisted in surgical procedures as well as the preparation and breakdown of the surgical room. Monitored anesthesia for surgical patients while communicating with, and anticipating the needs of the doctor and surgical assistant.
- Participated in the administration of medications, including controlled substances, while caring for boarding and post-surgical patients and maintaining comprehensive and accurate records.
Office Manager / Administrator
Body Mind Dynamics
Libertyville
02.2009 - 04.2011
- Managed front of house operations, enhancing client relations and scheduling efficiency in person and by phone.
- Supervised staff, ensured accurate payroll processing, and coordinated procurement of supplies to meet operational needs.
- Developed and implemented marketing strategies to increase brand visibility and engagement.
Volunteer Kennel Supervisor
Fox College
Tinley Park
10.2010 - 03.2011
- Led kennel team and trained members on proper enclosure maintenance to ensure animal safety and health.
- Developed team schedules to optimize task completion and enhance kennel operations.
- Administered medications to animals following veterinary guidelines, fed animals and performed general administrative and managerial duties.
Animal Caretaker / Cashier / Shift Manager
Pet Supplies “Plus”
Mundelein, IL
03.2006 - 08.2010
- Developed and enforced husbandry and nutrition protocols to ensure optimal care for all species.
- Managed care for exotic and avian species while delivering educational support to clients.
- Trained and supervised employees to meet company standards while overseeing inventory control, cash handling, and product procurement.
Education
Associate of Applied Science -
Veterinary Tech, Vet Tech Institute at Fox College
Tinley Park, ILSkills
- Proficient with laboratory equipment: Element Heska Chemistry analyzer, Heska Element CBC Analyzer and technology
- Intravenous catheterization
- Medication administration
- Surgical assistance
- Anesthesia monitoring
- Qualified and experienced in microscopic platelet count, corneal cytology, venipuncture, catheter placement, as well as endotracheal intubation
Certification
State of Illinois Veterinary Technician Certification, 2011; State of California Veterinary Technician License, 2019
Timeline
Veterinary Technician
Eye Care for Animals
03.2024 - Current
Veterinary Technician/Office Manager
Eye Care for Animals
03.2015 - 02.2024
Veterinary Technician/Lead Technician/Inventory Manager
Island Lake Veterinary Clinic
07.2012 - 02.2015
Veterinary Technician
Parktown Veterinary Clinic
07.2011 - 02.2012
Volunteer Kennel Supervisor
Fox College
10.2010 - 03.2011
Office Manager / Administrator
Body Mind Dynamics
02.2009 - 04.2011
Animal Caretaker / Cashier / Shift Manager
Pet Supplies “Plus”
03.2006 - 08.2010
Associate of Applied Science -
Veterinary Tech, Vet Tech Institute at Fox College