Megan Hendricks
Merrillville,Indiana
Summary
High-energy sales leader with proven relationship-building skills and significant background working with retail customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.
Overview
13
13
years of professional experience
Work History
Ultrasound Technologist
Northwestern Lake Forest Hospital
Lake Forest, IL
01.2024 - Current
- Used clinical information about patient in order to find pathological issues in organs
- Clearly communicated with patient in order to understand their issues to help them
- Empathized with the patient when they expressed nervousness, frustration, and fear
- Kept upbeat and positive energy to allow patient to feel comfortable and be at ease during exam
- Created conversation with patient during exam to get to know them and allow them to be themselves
Lead Breast Ultrasound Tech
Ingalls Memorial Hospital
Harvey, IL
11.2023 - 12.2023
- Used clinical information about patient in order to find pathological issues in organs
- Clearly communicated with patient in order to understand their issues to help them
- Empathized with the patient when they expressed nervousness, frustration, and fear
- Kept upbeat and positive energy to allow patient to feel comfortable and be at ease during exam
- Created conversation with patient during exam to get to know them and allow them to be themselves
- Advocated for patients during their breast cancer diagnoses
Ultrasound Technologist
Weill Cornell Imaging Center
New York, NY
03.2023 - 09.2023
- Used clinical information about patient in order to find pathological issues in organs
- Clearly communicated with patient in order to understand their issues to help them
- Empathized with the patient when they expressed nervousness, frustration, and fear
- Kept upbeat and positive energy to allow patient to feel comfortable and be at ease during exam
- Created conversation with patient during exam to get to know them and allow them to be themselves
Ultrasound Technologist
Covenant Medical Center
Lubbock, TX
11.2022 - 03.2023
- Used clinical information about patient in order to find pathological issues in organs
- Clearly communicated with patient in order to understand their issues to help them
- Empathized with the patient when they expressed nervousness, frustration, and fear
- Kept upbeat and positive energy to allow patient to feel comfortable and be at ease during exam
- Created conversation with patient during exam to get to know them and allow them to be themselves
Ultrasound Technologist
Aurora Sinai Medical Center
Milwaukee, WI
06.2022 - 10.2022
- Used clinical information about patient in order to find pathological issues in organs
- Clearly communicated with patient in order to understand their issues to help them
- Empathized with the patient when they expressed nervousness, frustration, and fear
- Kept upbeat and positive energy to allow patient to feel comfortable and be at ease during exam
- Created conversation with patient during exam to get to know them and allow them to be themselves
Ultrasound Technologist
Kingman Regional Medical Center
Kingman , AZ
01.2022 - 06.2022
- Used clinical information about patient in order to find pathological issues in organs
- Clearly communicated with patient in order to understand their issues to help them
- Empathized with the patient when they expressed nervousness, frustration, and fear
- Kept upbeat and positive energy to allow patient to feel comfortable and be at ease during exam
- Created conversation with patient during exam to get to know them and allow them to be themselves
Lead Breast Ultrasound Technologist
Ingalls Memorial Hospital
Harvey, IL
12.2019 - 01.2022
- Used clinical information about patient in order to find pathological issues in organs
- Clearly communicated with patient in order to understand their issues to help them
- Empathized with the patient when they expressed nervousness, frustration, and fear
- Kept upbeat and positive energy to allow patient to feel comfortable and be at ease during exam
- Created conversation with patient during exam to get to know them and allow them to be themselves
Ultrasound Technologist
The Methodists Hospital
Gary, IN
01.2019 - 12.2019
- Used clinical information about patient in order to find pathological issues in organs
- Clearly communicated with patient in order to understand their issues to help them
- Empathized with the patient when they expressed nervousness, frustration, and fear
- Kept upbeat and positive energy to allow patient to feel comfortable and be at ease during exam
- Created conversation with patient during exam to get to know them and allow them to be themselves
Radiologic Technologist
Northwestern Memorial Hospital
Chicago, IL
07.2017 - 12.2018
- Used clinical information about patient in order to find pathological issues in organs
- Clearly communicated with patient in order to understand their issues to help them
- Empathized with the patient when they expressed nervousness, frustration, and fear
- Kept upbeat and positive energy to allow patient to feel comfortable and be at ease during exam
- Created conversation with patient during exam to get to know them and allow them to be themselves
Sales Associate
Coach
Merrillville, IN
01.2014 - 01.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Representative
Akira Chicago
Merrillville, IN
06.2012 - 01.2014
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Promoted special offers and discounts to encourage additional purchases.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Initiated friendly conversation with customers to determine level of assistance required.
- Helped customers by answering questions and locating merchandise.
- Used product knowledge to suggest items to match client needs.
Sales Associate
Express Clothing
Merrillville, IN
03.2011 - 06.2014
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in the market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
Education
Bachelor of Science - Diagnostic Medical Sonography
Indiana University Northwest
Gary, IN01.2019
Associate of Science - Radiology
Indiana University Northwest
Gary, IN05.2017
Skills
- Strong work ethic
- Never ending product knowledge
- Team player
- Strong communication skills
- Goal-oriented
- Active listener
- Adaptable
- Customer Service
Accomplishments
- Leader of Hospital Culture-2020
Affiliations
- NPC Bodybuilder
- Host of personal development podcast
Timeline
Ultrasound Technologist
Northwestern Lake Forest Hospital
01.2024 - Current
Lead Breast Ultrasound Tech
Ingalls Memorial Hospital
11.2023 - 12.2023
Ultrasound Technologist
Weill Cornell Imaging Center
03.2023 - 09.2023
Ultrasound Technologist
Covenant Medical Center
11.2022 - 03.2023
Ultrasound Technologist
Aurora Sinai Medical Center
06.2022 - 10.2022
Ultrasound Technologist
Kingman Regional Medical Center
01.2022 - 06.2022
Lead Breast Ultrasound Technologist
Ingalls Memorial Hospital
12.2019 - 01.2022
Ultrasound Technologist
The Methodists Hospital
01.2019 - 12.2019
Radiologic Technologist
Northwestern Memorial Hospital
07.2017 - 12.2018
Sales Associate
Coach
01.2014 - 01.2017
Sales Representative
Akira Chicago
06.2012 - 01.2014
Sales Associate
Express Clothing
03.2011 - 06.2014
Bachelor of Science - Diagnostic Medical Sonography
Indiana University Northwest
Associate of Science - Radiology
Indiana University Northwest