Megan Highfill
Canton,MS
Summary
Emergency Services Coordinator known for efficiently completing tasks and delivering results in high-pressure environments. Specialize in crisis management, patient care advocacy. Excel at communication, problem-solving, and teamwork, ensuring effective coordination during emergencies. Committed to patient care outcomes and managing emergent care to patients in critical need.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Emergency Services Coordinator
University of Mississippi Medical Center, UMMC
Jackson, MS
02.2020 - Current
- Coordinated emergency response plans for medical center operations and community health initiatives, ensuring alignment with organizational goals.
- Collaborated with local agencies to strengthen disaster preparedness and response efforts, improving community resilience.
- Managed communication with local emergency services during critical incidents.
- Delivered support services to enhance the effectiveness of disaster response operations.
- Coordinated with local law enforcement, fire departments, hospitals, and other agencies in responding to emergencies.
- Managed and coordinated the dispatch of emergency responders to incidents.
- Monitored weather conditions during storm events and responded accordingly.
- Provided emergency response and management services to clients in need.
- Maintained records of emergency responses, including incident reports, resource logs, and patient tracking information.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Paramedic
Pafford EMS
Ridgeland, Mississippi
07.2019 - 01.2020
- Responded to emergency calls and assessed patient conditions promptly.
- Administered advanced life support and emergency medical care effectively.
- Collaborated with healthcare teams to ensure seamless patient transport and handoff.
- Maintained accurate patient records and documentation during all transports
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Paramedic/EMT
American Medical Response, AMR
Jackson, MS
09.2015 - 06.2019
- Administered advanced life support and emergency medical care effectively.
- Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
- Responded to emergency calls and assessed patient conditions promptly.
- Collaborated with healthcare teams to ensure seamless patient transport and handoff.
- Maintained accurate patient records and documentation during all transports
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Education
Associate of Applied Science - Paramedicine
Holmes Community College
Ridgeland, MS 08.2013 - 05.2017
Skills
- Medical ethics
- Patient advocacy
- Pediatric and adult emergency assessment, recognition and stabilization
- Multitasking capacity
- Medical documentation
- Time management
- Problem solving
- Task prioritization
- Safety compliance
- Compassionate care
- Reliability
- Computer skills regarding patient charting systems
References
- Rachel Pierce, 601-618-5938
- Nathalie Heslep, 601-715-2596
Timeline
Emergency Services Coordinator
University of Mississippi Medical Center, UMMC
02.2020 - Current
Paramedic
Pafford EMS
07.2019 - 01.2020
Paramedic/EMT
American Medical Response, AMR
09.2015 - 06.2019
Associate of Applied Science - Paramedicine
Holmes Community College
08.2013 - 05.2017