Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Megan Holt

Pinson

Summary

Dynamic Care Coordinator with expertise in case management and patient education at One Call Medical. Proven track record in enhancing treatment outcomes through personalized care strategies and effective communication. Skilled in documentation and HIPAA compliance, ensuring seamless transitions in healthcare operations while fostering strong client relationships.

Overview

9
9
years of professional experience

Work History

Care Coordinator

One Call Medical
03.2022 - Current
  • Coordinated patient care plans, ensuring timely access to necessary medical services and resources.
  • Managed communication between patients, healthcare providers, and insurance companies to facilitate seamless care transitions.
  • Evaluated patient needs and developed personalized care strategies to enhance treatment outcomes.
  • Monitored ongoing patient progress, adjusting care plans based on feedback and clinical assessments.
  • Maintained accurate documentation of patient interactions in electronic health record systems for compliance and quality assurance.

Care Coordinator

Insight Global
08.2021 - 03.2022

Temporary job title with OneCall Medical until permanent hire by OneCall Medical

Dispatcher

Merida Deisel
09.2019 - 08.2021
  • Coordinated daily dispatch operations to optimize delivery schedules and enhance route efficiency.
  • Managed communication between drivers and clients, ensuring timely updates on shipment statuses.
  • Utilized logistics software to track vehicle locations and monitor delivery progress in real-time.
  • Oversaw maintenance scheduling for fleet vehicles, reducing downtime and ensuring operational readiness.
  • Oversaw scheduling of shipments while adhering to regulatory compliance and safety standards.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
  • Collaborated with warehouse staff to prioritize shipments based on delivery deadlines, maximizing efficiency in the supply chain process.

Production Worker

Max Costing
06.2019 - 07.2019
  • Monitored assembly line processes, identifying areas for improvement and implementing corrective actions.
  • Unloaded and loaded items from conveyors, machines, and conveyances.

Professional Cleaner

Dixie Cleaning LLC
03.2019 - 06.2019
  • Developed efficient cleaning schedules to optimize time management and service delivery.
  • Conducted regular inspections of cleaned areas, ensuring consistency and attention to detail.
  • Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
  • Wiped walls, decoration, and appliances.

Daycare Teacher

Blessings by Day Childcare
03.2017 - 01.2019
  • Designed and implemented engaging lesson plans fostering cognitive and social development.
  • Created a safe, nurturing environment promoting children's emotional well-being and growth.
  • Coordinated daily activities, ensuring age-appropriate engagement for diverse learning styles.
  • Collaborated with parents to share insights on child development and address concerns effectively.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Actively encouraged children to develop their communication, problem-solving and social skills.

Waitress

Ken's BBQ
01.2016 - 03.2017
  • Delivered exceptional customer service in high-pressure environments to enhance guest satisfaction.
  • Managed multiple tables efficiently, ensuring timely order accuracy and prompt service delivery.
  • Trained and mentored new staff on menu knowledge and service standards to improve team performance.
  • Collaborated with kitchen staff to streamline communication, reducing order errors and wait times.

Education

Southeastern High School
Remlap

Associate of Applied Science -

SchoolSnead State Community College
Snead, AL

Skills

  • Case management
  • Documentation
  • Patient education
  • Organizational skills
  • Medical terminology understanding
  • Healthcare operations
  • Scheduling
  • Progress monitoring
  • Time management
  • Multitasking and organization
  • Clear communication
  • HIPAA compliance
  • Client relationship management

Languages

English
Native or Bilingual

Timeline

Care Coordinator

One Call Medical
03.2022 - Current

Care Coordinator

Insight Global
08.2021 - 03.2022

Dispatcher

Merida Deisel
09.2019 - 08.2021

Production Worker

Max Costing
06.2019 - 07.2019

Professional Cleaner

Dixie Cleaning LLC
03.2019 - 06.2019

Daycare Teacher

Blessings by Day Childcare
03.2017 - 01.2019

Waitress

Ken's BBQ
01.2016 - 03.2017

Southeastern High School

Associate of Applied Science -

SchoolSnead State Community College