Megan House
Warrenton,VA
Summary
Dynamic professional with a strong background in customer service and team collaboration at both Lifetime Fitness Center and O'Briens. Recognized for exceptional conflict resolution and effective communication skills, ensuring a welcoming environment. Proven ability to build relationships and maintain high standards, contributing to a positive experience for patrons and staff alike.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Lifetime Fitness Center
Gainesville, Virginia
04.2023 - 09.2025
- Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Recognized swimmers in need of assistance and acted quickly.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
Hostess/Food Runner/Server
O'briens Irish Pub |
Warrenton, VA
01.2024 - 08.2024
- Developed long-term relationships with customers to ensure they felt welcome and valued inside the establishment.
- Built positive relationships with other front-of-house and kitchen staff.
- Resolved any customer complaints or issues quickly and professionally.
- Assisted servers in bussing tables when needed during busy periods.
- Demonstrated strong interpersonal skills when interacting with customers.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Trained new employees to perform duties.
Education
Some College (No Degree) - Major: Biology | Minor: Animal Science
North Carolina State University
Raleigh, NCSkills
- Customer service
- Conflict resolution
- Effective communication
- Attention to detail
- Team collaboration
- Problem solving
- Adaptability
Accomplishments
- Graduated High School with a 4.0 GPA
Certification
- CPR and First Aid certified
Affiliations
- Trained in classical dance for around six years
Timeline
Hostess/Food Runner/Server
O'briens Irish Pub |
01.2024 - 08.2024
Lifeguard
Lifetime Fitness Center
04.2023 - 09.2025
Some College (No Degree) - Major: Biology | Minor: Animal Science
North Carolina State University
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