Megan Howell
San Antonio,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Stylist
Sport Clips
San Antonio , Texas
02.2024 - Current
- Provided personal consultations to determine clients' styling needs and preferences.
- Created custom looks for clients based on their individual style.
- Responsible for maintaining client flow, cash register and sales and performance goals.
Barber
Razors and rims
San Antonio , TX
07.2023 - 02.2024
- Greeted customers, provided consultation services and identified customer needs.
- Established a professional relationship with clients by providing quality haircuts and styling services.
- Provided hair care advice, including product recommendations and styling tips.
Stylist
Sport Clips
San Antonio, TX
10.2022 - 07.2023
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Recommended products to clients based on their individual needs.
- Upsold additional services when appropriate to increase sales volume.
Salon Manager
Sport Clips
San Antonio, TX
07.2018 - 10.2022
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Maintained accurate financial records of all salon transactions.
- Trained and supervised staff on proper customer service techniques and product knowledge.
- Oversaw inventory control for retail products and supplies.
- Initiated marketing campaigns to drive more traffic into the salon.
- Monitored employee performance to ensure quality services were delivered consistently.
- Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
- Ensured compliance with state regulations regarding cosmetology practices.
- Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
- Created monthly reports that tracked progress towards goals set by ownership.
Education
Cosmetology - Cosmetology
Regency Beauty Institute
San Antonio, TX04-2016
Skills
- Customer Service
- Teamwork and Collaboration
- Building Positive Rapport
- Excellent Communication
- Display Setup
- Money Handling
- Department reset
- Stock replenishment
- Sales goal achievement
- Point of sale operation
Timeline
Stylist
Sport Clips
02.2024 - Current
Barber
Razors and rims
07.2023 - 02.2024
Stylist
Sport Clips
10.2022 - 07.2023
Salon Manager
Sport Clips
07.2018 - 10.2022
Cosmetology - Cosmetology
Regency Beauty Institute