Highly proficient Senior Financial Analyst skilled in interpreting and analyzing financial data to inform stakeholders and forecast trends. Eager to contribute value to the team by applying unwavering work ethic and driving value-added results to the bottom line.
Overview
10
10
years of professional experience
Work History
Sr. Financial Analyst (Resorts Finance)
The Walt Disney Company
02.2024 - Current
Provided valuable insights by leading monthly variance analysis reviews between actual results and budget/forecast expectations.
Enabled informed decision-making by presenting key findings from complex data sets in clear, concise formats for Resort leadership operators and partners.
Analyzed key drivers and financial trends in order to measure the impact of new resort operations initiatives.
Facilitated accurate expense tracking through diligent maintenance of general ledger accounts and reconciliations.
Collaborated with cross-functional teams to drive process improvements and increase operational efficiency.
Streamlined financial reporting processes, resulting in more efficient delivery of critical information to stakeholders.
Enhanced profitability by identifying opportunities to reduce costs and optimize resource allocation.
Sr. Financial Analyst (DVC Consolidations)
The Walt Disney Company
03.2022 - 02.2024
Responsible for planning, analysis, and consolidating the DVC P&L for DVC businesses
Coordinating and consolidating DVC financial planning for Long Term Plan, Annual Operating Budget, and Forecast processes
Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts
Developed presentations and reports to inform and educate stakeholders and financial teams on growth possibilities
Developed and maintained positive rapport with key business partners to ensure accurate data and timely deliverables
Key Accomplishments:
Streamlined data collection procedures with key business partners via improved input templates to simplify Long Term Plan and Annual Operating Plan processes
Supervisor
Verizon Communications Inc
12.2020 - 03.2022
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Enhanced internal control systems and procedures to mitigate risk and support opportunities.
Improved resource utilization with data management systems, reducing costs through strategic coordination and contract analysis.
Checked vendor payments and other accounting disbursements for accuracy and compliance.
Key Accomplishments:
Worked with developers / IT to implement several system upgrades to improve data accuracy and vendor invoicing process. Reduced month end close time by five hours.
Sr. Financial Analyst
Verizon Communications, Inc
03.2017 - 12.2020
Assisted with billing conversion data grooming efforts to scrub various out-of-sync accounts across all billing regions resulting in additional recovered monthly revenue
Identified various IT root cause issues creating approximately $20K of unbilled monthly revenue as project lead for Unbillables process
Cultivated relationships across various business units to aid in systematic root cause identification and correction
Investigated and corrected out-of-sync customer accounts for root cause errors to drive bottom-line profit through revenue recovery
Created and upkept numerous Manual and Procedure process documents for Revenue Assurance Analysts working out-of-sync billing queues ensuring standardized procedures and overall better customer experiences
Key accomplishments:
Eliminated, automated, and shifted service order work from outsourcing center to Lake Mary employee base delivering $1 Million in bottom line revenue
Supported the Reverse IRB project as the Data Grooming lead for Revenue Assurance in the NYNE billing regions, collaborating with Business Units to implement 4 Million+ account corrections
Financial Analyst
Verizon Communications, Inc
12.2015 - 03.2017
Primarily analyzed month-over-month bill period revenue data in Verizon's main billing system Vision 5 (V5) via trending and balancing against 6-month baseline
Continually developed process improvements and efficiencies to improve deliverable quality
Collaborated with various business units to fix data table logic and billing issues that may cause business line items to become out of historic trend thresholds
Proactively identified and prevented potential billing out-of-syncs from occurring to avoid possible losses to revenue and overall bad customer experience
Reactively put in place new revenue data thresholds and practices after billing out-of-sync has been identified
Sampled various customer accounts that bounce outside of preset perimeters to isolate possible billing out-of-syncs
Key Accomplishments:
Identified $4.5 Million Fractional adjustments issue resulting in billing table fix and thousands of corrected customer accounts
Assurance Associate
PricewaterhouseCoopers, LLP
09.2014 - 12.2015
Financial statement review based between supporting documentation in accordance with GAAP/GAAS and SEC reporting
Adhere to numerous company and regulatory compliance regulations and controls
Tests of details and controls for AR, AP, fixed assets, inventory, other asset additions, interest income/expense and dividends including: understanding policies, auditing procedures, and evaluation of qualitative items
Prepare analytic spreadsheets that deal with year-over-year analysis, budget versus actual analysis, forecasting, and expenses
Perform various bank, fund, and account reconciliations (quarterly and yearly)
Key accomplishments:
Secured 100+ hours of audit work to the firm by increasing good client relations via time management skills, leadership, and transparent communication with the client on realistic expectations of their audit budget
Member Service Representative
FAIRWINDS Credit Union
05.2014 - 08.2014
Educated new students/parents on benefits of student Checking account and credit union services
Demonstrated knowledge on financial products and services
Helped students/parents make best financial decisions that transitions them into a successful first year in college
Key Accomplishments:
Successfully met, or exceeded, weekly goals of 20 new credit union members by actively engaging with potential new members about the various products/services Fairwinds could provide for both student and parent
Strategic Sourcing Category Manager at Walt Disney Company-Disney Cruise LineStrategic Sourcing Category Manager at Walt Disney Company-Disney Cruise Line