Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Megan Hughes

Verona,PA

Summary

Hardworking cook bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths. Meticulous Coding Specialist with sound knowledge of billing systems for collecting, posting and managing account payments. In-depth expertise of analytical reviews submitting claims and following up with insurance companies. Partners and communicates with internal and external teams to align billing objectives. Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals. Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.

Overview

28
28
years of professional experience

Work History

Line Cook, Prep Cook and Buffet Cook

Eat N Park
Pittsburgh, PA
10.2024 - Current
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.

Covid Hit

None
Pittsburgh, PA
08.2020 - 09.2024

I have always been an asset to any company I have worked for I am a strong believer in team work . I am a really quick learner and always excell. I also do a lot of volunteer work as well.

Housewife/Ex-husbands Personal Assistant

Me
Aspinwall, PA
01.2008 - 09.2020
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Prepared documents such as reports, presentations, agendas, and correspondence.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Managed household inventory and maintenance schedules.
  • Completed basic administrative work and managed household accounts.
  • Handled household chores to assist with cooking, cleaning and laundry.

Insurance Billing and Coding

Fox Chapel Physical Therapy
Pittsburgh, PA
01.2006 - 12.2008
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Insurance Billing and Coding

Pharmacare Pharmaceuticals
Pittsburgh, PA
01.2004 - 01.2006
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.

Dental Receptionist and Assistant

Dr. Kenneth Mowry DMD www.mowrydentistry.com
Pittsburgh, PA
01.2003 - 01.2004
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Collected payments from patients in accordance with established policies and procedures.
  • Provided assistance to dentists during dental treatments and procedures as needed.
  • Assisted in the maintenance of dental equipment and supplies inventory.
  • Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Responded to inquiries from patients regarding their accounts or dental services offered.
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Prepared correspondence letters for insurance companies related to claims processing.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Processed referrals to specialists when required by the dentist.
  • Ensured that all HIPAA regulations were followed while handling confidential patient information.
  • Monitored supply levels within the office and ordered new materials as needed.
  • Organized patient charts prior to each appointment in order to save time during check-in process.
  • Provided support with front office duties such as photocopying documents or scanning files.
  • Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
  • Verified, updated and entered patient information into system.

Insurance Billing, Receptionist and Assistant

Johnson Family Dental Care
Pittsburgh, PA
01.2001 - 01.2003
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.

Bank Teller

National City Bank
Pittsburgh, PA
01.1999 - 01.2001
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Performed cash handling duties including counting currency, coins and checks.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Educated customers about different types of banking services available at the branch.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.

Line Cook and Prep Cook

Buck's Restaurant And Bar
Pittsburgh, PA
01.1997 - 01.1999
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Ensured that all dishes were prepared according to recipe specifications.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Adhered to sanitation policies at all times when handling food products.
  • Inspected equipment for cleanliness prior to use every shift.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Responded quickly to any customer complaints or concerns about their dining experience.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed proper food handling methods and maintained correct temperature of food products.

Education

High School Diploma -

CCAC North Side
Pittsburgh, PA
06-1996

Skills

  • HIPAA Compliance
  • Claims Processing
  • Insurance Verification
  • Effective Communication
  • Self Motivation
  • Multitasking
  • Time Management
  • Problem-Solving Abilities
  • Organizational Skills
  • Computer Proficiency
  • Task Prioritization
  • Interpersonal Skills
  • Analytical Skills
  • Professional Demeanor
  • Attention to Detail

References

References available upon request.

Timeline

Line Cook, Prep Cook and Buffet Cook

Eat N Park
10.2024 - Current

Covid Hit

None
08.2020 - 09.2024

Housewife/Ex-husbands Personal Assistant

Me
01.2008 - 09.2020

Insurance Billing and Coding

Fox Chapel Physical Therapy
01.2006 - 12.2008

Insurance Billing and Coding

Pharmacare Pharmaceuticals
01.2004 - 01.2006

Dental Receptionist and Assistant

Dr. Kenneth Mowry DMD www.mowrydentistry.com
01.2003 - 01.2004

Insurance Billing, Receptionist and Assistant

Johnson Family Dental Care
01.2001 - 01.2003

Bank Teller

National City Bank
01.1999 - 01.2001

Line Cook and Prep Cook

Buck's Restaurant And Bar
01.1997 - 01.1999

High School Diploma -

CCAC North Side
Megan Hughes