Megan Humphrey

• Managed client accounts, ensuring compliance with commercial insurance policies and regulations.
• Developed tailored insurance solutions to meet diverse client needs and risk profiles.
• Coordinated communication between clients and underwriters, facilitating timely policy issuance.
• Analyzed market trends to inform strategic recommendations for clients' insurance portfolios.

Senior Commercial Lines Account Manager
ABC Insurance Agency | New York, NY | Jan 2020 – Present
• Manage $4M+ commercial lines portfolio across various industries
• Coordinate renewals, endorsements, and audits to ensure service excellence
• Collaborate with underwriters and producers to customize coverage solutions
• Achieved a 98% retention rate through strategic client engagement
• Mentor junior team members on workflow and client service best practices

Commercial Lines Account Manager
XYZ Brokerage Services | Boston, MA | Jun 2015 – Dec 2019
• Managed mid-sized accounts up to $500K in premium
• Provided expert consultation on policy terms and risk management
• Maintained system accuracy and ensured timely processing of transactions
• Liaised between clients and carriers on claims and policy servicing