Megan Jacobs
West Columbia,USA
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Arnold Companies
Columbia, SC
03.2024 - Current
- Manage leasing applications and residential inquiries, ensuring adherence to internal policies and housing regulations.
- Audit and organize resident files and property inspection documentation for internal compliance checks.
- Assist in auditing financial budgets, tracking variances, and updating financial charts for leadership review.
- Maintain up-to-date and organized financial data logs to support transparent budget planning.
Customer Service Representative
Clorinda Antinori
Charleston, South Carolina
06.2023 - 03.2024
- Handled in-store operations including inventory, customer transactions, and Shopify-based sales.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Organized detailed records of customer interactions using CRM systems.
- Handled escalated complaints professionally, ensuring effective resolution.
Summer Intern
Office of Governor Henry McMaster
Columbia, SC
05.2022 - 08.2022
- Researched legislation, attended hearings, and drafted summaries related to state policy initiatives.
- Coordinated events and meetings for the Governor's office, ensuring smooth operations.
- Supported media and records teams in managing communications and organizing policy archives.
- Helped develop advocacy strategies and compiled legislative tracking reports.
Customer Service Representative
South Carolina Department of Motor Vehicles
Lexington & Shop Road, SC
06.2019 - 08.2021
- Evaluated license and registration applications for accuracy and regulatory accuracy.
- Used internal systems to verify documentation and provide support to the general public.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Paralegal Certification Program - Paralegal Studies
University of South Carolina
Columbia, SC 07.2025 - 12.2025
Bachelor of Arts - Political Science – Concentration: Politics, Philosophy, and Law
College of Charleston
Charleston, SC05-2023
Skills
- Research skills
- Legal writing
- Document preparation and Filing
- Policy Research & Interpretation
- Microsoft Office Suite (Excel, Word, Outlook, Teams)
- Customer service
- Exceptional communicator
Timeline
Paralegal Certification Program - Paralegal Studies
University of South Carolina
07.2025 - 12.2025
Leasing Consultant
Arnold Companies
03.2024 - Current
Customer Service Representative
Clorinda Antinori
06.2023 - 03.2024
Summer Intern
Office of Governor Henry McMaster
05.2022 - 08.2022
Customer Service Representative
South Carolina Department of Motor Vehicles
06.2019 - 08.2021
Bachelor of Arts - Political Science – Concentration: Politics, Philosophy, and Law
College of Charleston