Megan Jaffe
Orlando,FL
Summary
Results-driven Web Administrator and IT Coordinator specializing in website functionality and content management. Supports cross-functional teams across IT, legal, and operations, driving efficient project execution. Coordinates training initiatives that enhance organizational efficiency and user engagement, while balancing strategic initiatives with administrative responsibilities to optimize operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Web Administrator/IT Systems Coordinator
United States District Court - Florida Middle
Orlando, FL
2023.08 - Current
- Serve as a key liaison between IT, administration, and leadership, coordinating internal operations and system transitions.
- Manage the court's Drupal website and SharePoint environments, ensuring accessibility compliance, accurate content, and optimized workflows.
- Develop user-friendly templates and support system transitions, including the move from HotDocs to Word MacroPack.
- Provide training and technical support on SharePoint and Power Platform tools to boost adoption and productivity.
- Implemented workflow improvements to enhance administrative efficiency.
- Tested new applications prior to deployment into production environments.
Attorney Services Coordinator/ Relief Courtroom Deputy
United States District Court - Florida Middle
2019.11 - 2023.08
- Delivered technical and administrative support to judges and attorneys, managing complex calendars. Docket activity reports, and event scheduling.
- Clarified procedural rules, responded to attorney inquiries, and ensured operational accuracy and compliance with federal standards.
- Organized monthly attorney swearing-in ceremonies for 50+ participants, overseeing all logistics, cross-agency communication, and event execution.
- Created process documentation and liaised across departments to ensure compliance with federal and court-wide protocols.
Clerk Systems Liaison/Family Law Deputy Clerk
Flagler County Clerk of Court
2014.09 - 2019.07
- Led digital transformation initiatives to eliminate paper records and streamline case processing.
- Coordinated communication between IT and legal teams to identify process gaps and implement workflow improvements.
- Oversaw courtroom schedules, hearings, and document flow, ensuring confidentiality and accuracy in operations.
- Developed and delivered staff training on new systems and policies, facilitating operational adoption and compliance.
- Maintained strict confidentiality and provided reliable administrative support to judges, attorneys, and the public.
Education
Bachelors - Public Administration
Flagler College
Florida2017-12
Skills
- Microsoft Office Suite
- Adobe Creative Cloud
- Google Workspace tools
- Windows operating system
- Windows 11
- Slack
- Zoom
- Canva
- Application testing
- Process improvement
- Process optimization
- HTML CSS development
Certification
- Getting Started as Project Manager
- Project Management Foundations
- Wordpress Essential Training
- Introduction to Wordpress Block Themes
- CSS Fundamentals
- Drupal 9 Essential Training
- Note Taking for Business Professionals
- Product Management
Timeline
Web Administrator/IT Systems Coordinator
United States District Court - Florida Middle
2023.08 - Current
Attorney Services Coordinator/ Relief Courtroom Deputy
United States District Court - Florida Middle
2019.11 - 2023.08
Clerk Systems Liaison/Family Law Deputy Clerk
Flagler County Clerk of Court
2014.09 - 2019.07
Bachelors - Public Administration
Flagler College