Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Jarney

Cornelius,NC

Summary

Dedicated to leveraging a unique skill set in a dynamic industry that fosters growth and stability. Committed to contributing expertise and driving results while ensuring long-term career sustainability. Focused on continuous learning and professional development to adapt to evolving market demands. Passionate about creating value and making a meaningful impact in the workplace.

Overview

13
13
years of professional experience

Work History

Full-time Dispatch/Equipment Supervisor

UPS
02.2022 - Current
  • Successfully opened the WCHNC building/Feeder Department. Mastered these programs to be a successful dispatcher; TMS, TFCS, GFTS, and HFCS. WCHNC being a new building and few previous UPS employees, my team and myself built WCHNC from the ground up, along with mastering dispatching all the sorts in WCHNC; Night Sort, Twilight sort and Day sort.
  • Process weekly payroll in GTS and Time & Labor for 99+ employees, including payroll close out, maintain employee timecard edits, corrections, and adjustments.
  • Communicating daily via phone, email, customer request, and text with multiple different customers, Customer Solutions, Account Representatives, Operations teams, and other dispatch locations to ensure the customers/operations request are met (scheduled and extra pick-ups and where they should be ran), scheduling new customer pickups and working with them to ensure they are getting what they need from us at UPS. Also, working eagerly with internal/external partners to ensure all packages get serviced in a timely manner.
  • Avid team member of the East Central Region Equipment team for 4 years and counting! Mastered overseeing 6 yards by monitored equipment balance, equipment performance, identifying issues and coordinating timely repairs or replacements. Overseeing daily equipment operations, ensuring adherence to safety protocols and efficiency standards.
  • Responsible for the semi-annual bid, vacation (for drivers, shifters and office staff), along with bump and rolls.
  • Full-time dispatch supervisor responsible for the day to day operational needs. Following up with customers and account representatives to makes sure the customers needs are met. Assuring that all loads make service (customer loads and hub to hub loads), and helping out other facilities, by working as a team to ensure any load that would have to go through NC or SC will be serviced on time.
  • Work diligently as a team with Scheduling, Feeders IE, Air Planners and the operation to make all scheduling needs are met when it comes to the customers.

Full-time Specialist

UPS
11.2020 - 02.2022
  • Successfully opened the WCHNC building/Feeder Department.
  • Achieved and learned how to use the following programs to be a successful dispatcher TMS, TFCS, GFTS, and HFCS.
  • Successfully balanced equipment and request service on trailers needing repairs.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Successfully ran the WCHNC Night Sort dispatch and WCHNC Day sort.
  • Developed and implemented process improvements to enhance operational efficiency and service quality.
  • Streamlined communication channels between departments, improving response times and customer satisfaction.

Part-time Supervisor

UPS
06.2019 - 08.2020
  • Successfully ran an outbound with 14 doors and oversee 16 employees.
  • Successfully ran the Qualify control area; overlooked the repacks of broken open packages, label issues, leaking packages, hazmat spills.
  • Quality control taught me how to operate TFCS, Eft, Overgoods, Damages, and UDC.
  • Assist package centers and security in locating missing or "lost packages."
  • Made all orders on for the LAWNJ hub, making sure all four sorts had all the supplies they needed to run a successful sort (seals, seal control books, vest, new hire books, boxes, tape, absorbent, recognition, etc.
  • Successfully trained new hires in the Cornerstone room and mentored the new hire during their first month.
  • Successfully learned to Yard Control and Simulate for the Day Sort.
  • Supervised daily operations, ensuring adherence to safety protocols and company standards.
  • Managed team schedules, optimizing resource allocation for peak efficiency.

International processor

UPS
05.2017 - 07.2019
  • Process packages that are traveling internationally.
  • Making sure each package has the correct paperwork and license(s) needed.
  • Checking world.com for shipping restrictions with different countries.
  • Processing all packages through our system OPSYS.
  • Also, processed packages 4 other UPS facilities international packages, electronically.
  • Sorting the processed packages from which ones go to the airwall and which ones can go to regular sort.

Marketing Coordinator

My Greenscaper
03.2013 - 01.2018
  • Handled the online marketing and client outreach for a landscaping and tree company.
  • Utilize social media marketing tools such as: Facebook and LinkedIn to spread the word about the services we provide.
  • Prospect and interact with potential customers.
  • Handle incoming calls and troubleshooting with people looking for estimates.
  • Gather key information regarding the work they need done, take this information back to the owner to go on-site and look at the job, then create a quote to provide prospects.
  • Follow-up with leads to obtain new business, and secure steady work of all sorts for the following season.

Education

Bachelor's Degree - Business

Thomas Edison State University
01-2019

Certified Nursing Assistant (CNA) Certification -

Camden County College
Blackwood, NJ
09.2016

Associate of Science -

Burlington County College
Mount Laurel, NJ
01.2015

Bachelor of Science -

Cabrini College
Radnor, PA
01.2005

Skills

  • Proficient in Microsoft Office Suite and Google Workspace
  • Strong verbal and written communication skills
  • Very organized, great coordinator; and works well under pressure, both alone and as well with a team
  • Quick learner in dynamic setting Efficiently integrates into new teams
  • Experienced in utilizing computers to support customer engagement

Timeline

Full-time Dispatch/Equipment Supervisor

UPS
02.2022 - Current

Full-time Specialist

UPS
11.2020 - 02.2022

Part-time Supervisor

UPS
06.2019 - 08.2020

International processor

UPS
05.2017 - 07.2019

Marketing Coordinator

My Greenscaper
03.2013 - 01.2018

Bachelor's Degree - Business

Thomas Edison State University

Certified Nursing Assistant (CNA) Certification -

Camden County College

Associate of Science -

Burlington County College

Bachelor of Science -

Cabrini College

Similar Profiles

CREATE PROFILE
Megan Jarney