Megan Joyner
Forney,TX
Summary
Operations management expert with a strong background in team leadership at Crumbl. Achieved a 12% increase in Health Inspection scores through effective compliance strategies. Experienced in training and onboarding, fostering high employee engagement and performance. Skilled in fitness programming and event coordination, delivering outstanding service and results in various settings.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Fitness Instructor
Fitness Bootcamp
Forney, TX
01.2024 - Current
- Design and deliver strength and cardiovascular fitness programs for members across multiple age groups and fitness levels
- Modify workouts to accommodate injuries, experience levels, and individual fitness goals
- Monitor member performance and provide coaching to improve form, safety, and results
- Support member retention through motivation, accountability, and progress tracking
General Manager
Crumbl
Forney, TX
03.2024 - 05.2025
- Oversaw daily operations for a high-volume bakery franchise, including staffing, scheduling, inventory, and customer service
- Improved and maintained Health Inspection score by 12% over the prior year through process improvements and compliance monitoring
- Trained, coached, and developed bakers and shift leaders to meet operational and quality standards
- Managed onboarding and training completion, increasing on-time training completion by 85% through incentive-based accountability programs
- Served as Project Manager for off-site pop-up events, coordinating logistics, staffing, and execution
- Completed all vendor ordering and inventory management to maintain product availability and cost control
Childcare Coordinator
Community Life Church
Sunnyvale, TX
01.2017 - 12.2023
- Managed staffing, scheduling, and daily operations for childcare services
- Recruited, hired, trained, and developed childcare workers
- Ensured a safe, compliant environment for children and caregivers
- Coordinated planning and coverage to meet program needs and attendance levels
Education
Bachelor of Arts - Psychology
University of Texas at San Antonio
San Antonio, TXSkills
- Operations management
- Team leadership
- Training and onboarding
- Performance management
- Health and safety compliance
- Project management
- Event coordination
- Staff management
- Customer service
- Fitness programming
- Strength and cardio training
- Employee engagement
Certification
NASM personal trainer - in progress
Timeline
General Manager
Crumbl
03.2024 - 05.2025
Fitness Instructor
Fitness Bootcamp
01.2024 - Current
Childcare Coordinator
Community Life Church
01.2017 - 12.2023
Bachelor of Arts - Psychology
University of Texas at San Antonio